Table 2 Characteristics of the studies included in the review, according to author, title, year of publication, country, objectives, outcomes and methodological quality, Brazil, 2023 (n = 7)
Authors/ Title | Year/ Country | Objective | Study design/ Sample/ Scenario | Outcomes | Methodological Quality |
|---|---|---|---|---|---|
Tobase L, Cardoso SH, Rodrigues RTF, Bella CPM, Souza DR, Peres HHC [10] Non-violent communication as a light technology in the nursing context: an integrative review. | 2022 Brazil | Verify how NVC is applied in Nursing and understand the repercussions for professionals and the organization | Review study Sample: five studies Scenario: hospitals and other health services | NVC is seen as a strategy for tackling bullying, managing interpersonal conflicts and improving working relationships in healthcare environments. | High |
Cleary M, Walter G, Horsfall J, Jackson D [11] Promoting integrity in the workplace: A priority for all academic health professionals. | 2013 United States of America. | Reflect on the concept of integrity in healthcare workplaces and academic environments | Reflection Sample: n/a* Scenario: n/a* | Leaders, managers and educators should encourage the use of constructive NVC to guarantee work environments with dignity, mutual respect and an improved organizational climate. | Low |
Kim H, Jo HK [12] Effects of a Nonviolent Communication Program on Nursing Students. | 2022 South Korea | To investigate the effect of NVC in promoting the communicatio n skills of nursing students. | Experimental study Sample: 117 participants Scenario: two universities | A NVC training program with nursing students showed an improvement in interpersonal relationships, a reduction in negative feelings such as anger, improved communication and increased empathy, facilitating teamwork. | High |
Rosemberg M, Molho P[13] Nonviolent (empathic) communica tion for health care providers. | 1998 France | Introduce health workers to tools for restoring effective, shared and satisfactory communicatio n. | Reflection Sample: n/a* Scenario: n/a* | NVC is a technology that makes it possible to resolve conflicts between work teams, reduce emotional exhaustion, competition and interpersonal coercion and improve productivity with less physical and emotional damage to healthcare workers. | Moderate |
Museux AC, Dumont S, Careau E, Milot E [14] Improving interprofess ional collaboratio n: The effect of training in nonviolent communica tion. | 2016 Canada | To examine the effects of NVC training on the interprofessional collaboration of health and social services teams. | Mixed study Sample: nine participants Scenario: health and social services | NVC training promoted individual skills (such as leadership, communication, teamwork) and improved empathy in the workplace. | High |
Prata LMGM, Santos EP, Polido RAF, Souza AC [15] Making waves for the qualification of Basic Health Unit managers | 2019 Brazil | Reporting on the experience of a training course for managers of Basic Health Units on clinical and care management. | Experience report Sample: n/a* Scenario: Basic Health Units | Learning about the NVC technique facilitated the management of the clinic and care by managers of Basic Health Units, proving to be a successful tool that supported micro-political actions, such as conflict management between workers, more productive team meetings and improved multi/interprofessional performance. | High |
Richeson WM [16] Nonviolent communica tion as an interperson al medical- discourses genre: na educational intervention and discourse analysis in thai medical communication. | 2013 Thailand | Testing an educational intervention for doctors in conflict resolution | Experimental study Sample: 59 participants Scenario: n/a* | An educational intervention on NVC led to greater expression of affections by doctors, reduced their conflicts and provided more harmonious working environments. | Moderate |