Table 5 Characteristics of the providers with the 5 highest and lowest initial assessment response ratesa
Provider Type | Provider Specialty | MyChart Active and Nonactive Patients Response Rate, % (n/N) | MyChart Active Patients Only Response Rate, % (n/N) |
|---|---|---|---|
Top 5 Providers | |||
Orthopedic Surgeon | Hand | 52% (178/345) | 56% (167/298) |
Orthopedic Surgeon | Total joint | 46% (94/203) | 52% 93/178 |
Orthopedic Surgeon | Total joint | 46% (48/105) | 55% (48/88) |
Orthopedic Surgeon | Sports | 47% (153/327) | 53% (141/268) |
Orthopedic Surgeon | Sports | 46% (206/446) | 53% (203/386) |
Bottom 5 Providers | |||
Physician Assistant | Trauma | 13% (20/150 | 23% (20/88) |
Orthopedic Surgeon | Sports | 15% (153/1009) | 23% (152/647) |
Physician Assistant | Hand | 16% (12/73) | 24% (12/50) |
Physician Assistant | Spine | 14% (45/317) | 26% (45/170) |
Orthopedic Surgeon | Trauma | 15% (24/164) | 22% (23/103) |