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Table 2 Nurse managers’ work activities (n = 29), nurses’ job satisfaction (n = 306) and patient satisfaction (n = 651) presented according to subscale, and described using mean score, standard deviation (SD), and Cronbach’s alpha

From: Relationships between nurse managers’ work activities, nurses’ job satisfaction, patient satisfaction, and medication errors at the unit level: a correlational study

Scale (number of items)

n

Mean

SD

α

scale

Nurse managers’ work activities (NMWCQ)

 Recruitment (5)

29

3.2875

.88377

0.842

 

 Organizing (7)

29

4.6224

.66350

0.767

(1–6):

 Work well-being (5)

29

3.4214

.47559

0.738

6 = daily

 Work atmosphere (3)

29

3.6429

.77475

0.776

5 = weekly

 Communication (5)

29

3.8000

.59129

0.478

4 = monthly

 Clinical nursing (9)

29

2.7450

.99992

0.817

3 = 2–4 times a year

 Development of the unit (12)

29

4.0418

.78712

0.916

2 = annual

 Personnel development (8)

29

3.4281

.68550

0.769

1 = never

 Development of nursing (4)

29

3.7232

.80029

0.840

 

 Financial management (7)

29

3.3010

.78375

0.782

 

 Planning and evaluation of activities (6)

29

3.4464

.62370

0.779

 

 Collaboration (10)

29

3.9066

.75205

0.835

 

 Development with collaborating partners (6)

29

3.8869

.49908

0.656

 

Job satisfaction (KUHJSS)

 Leadership (7)

305

7.275

1.998

0.950

0–10:

 Requiring factors of work (8)

303

6.340

1.648

0.843

0 = not satisfied at all

 Motivating factors of the work (5)

301

8.461

1.154

0.816

10 = completely satisfied

 Working welfare (4)

304

7.992

1.296

0.723

 

 Participation in decision-making (4)

303

6.492

1.889

0.815

 

 Sense of community (4)

304

7.473

1.639

0.811

 

 Working environment (4)

304

7.178

1.432

0.766

 

Patient satisfaction (RHCS)

 Professional practice (17)

650

9.155

1.098

0.970

0–10:

 Information and participation in own care (11)

650

8.813

1.387

0.946

0 = not satisfied at all

 Cognition of physical needs (4)

590

8.741

1.803

0.846

10 = completely satisfied

 Human resources (3)

642

8.512

1.775

0.881

 

 Pain and apprehension (4)

621

8.356

1.917

0.786

 

 Interdisciplinary collaboration (3)

645

9.153

1.162

0.916

 

 Outcomes variables (4)

644

8.929

1.479

0.894

 
  1. Abbreviations: n number of participants, SD standard deviation, α Cronbach’s Alpha