Table 2 Matrix of the correlations between variables
From: Intellectual capital-based performance improvement: a study in healthcare sector
Variables | Structural Capital (n° diagnostic tools) | Human capital (n° doctors and nurses) | Human capital (knowledge and skills of workers - n° training courses) | Relational Capital (consumer satisfaction) | Performance (LEA) |
|---|---|---|---|---|---|
Technology Structural Capital (n° diagnostic tools) | 1.0000 |  |  |  |  |
Human capital (n° doctors and nurses) | 0.3412 | 1.0000 |  |  |  |
Human capital (knowledge and skills of workers - n° training courses) | 0.2492 | 0.9640 | 1.0000 |  |  |
Relational Capital (consumer satisfaction) | 0.0562 | 0.8587 | 0.8454 | 1.0000 | Â |
Performance (LEA) | 0.8373 | 0.3525 | 0.3040 | 0.0745 | 1.0000 |