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Table 2 The thematic framework explaining the themes and sub-themes about preparedness of NHHCs in managing the LTE patients

From: Preparedness of non-hospital health centers to manage patients with life-threatening emergency conditions: findings from a qualitative study

Themes

Sub-themes

Issues

Input

Medical equipment and supplies

Having medical supplies and equipment for airway management, respiration, circulation and shock

Having medical supplies and equipment for the management of specific injuries

Having sterilization equipment

Usability of equipment and supplies to provide prompt and uninterrupted initial interventions

Environmental infrastructures of centers

Location of centers

The layout of the internal physical space appropriately and according to the standard

Emergency Medicines

Having essential emergency medicines

The adequacy of emergency medicines to manage LTEs

Having some medications, such as benzodiazepines and opioids

Human resource

Having enough human resource

Having an expert team including physicians and nurses for first aid and CPR when managingLTE patients

Having a human force with practical knowledge and skill

Protocols, Guidelines and Policies

Protocol for the management of acute coronary syndrome

Protocol for managing multiple trauma patients

Dedicated guidelines for LTEs referral

Written guidelines for LTE potential management

Maintenance and calibration policies of medical equipment

Process

Providing Clinical Services

Basic airway management, respiration, circulation and shock

Oxygen

External hemorrhage control

Basic fracture management and splinting of external fractures

Spine Immobilization in Multi-Trauma Patients

Basic management of wounds and burns

Maintenance of Equipment

Having a routine plan to repair the equipment

Contract with reputable companies to routinely control equipment and ensure its proper operation

Medicine Storage Capacity

Adequate monitoring of drug stocks based on the routine schedule

Having a plan to request and supply medicines.

Storage of medicines in better conditions

Management Process

Proper referral system

Continuing medical education

Mortality audit of LETs or risk management in order to prevent possible errors

Outcome

Pateints’ Satisfaction with the Quality of Care(Technical Quality-Services Quality)

Effects of facilities of the centers as their service providers qualifications of patient satisfaction

Improved Survival of LTE Patients

Percentage of successful CPRs

Mortality rate

Survival of myocardial infarction