No | Item | Factor 1 |
---|---|---|
7. | My questions were answered to my satisfaction | .81 |
11. | I was able to get the advice I needed about my health issue | .80 |
15. | The doctors seemed to communicate well about my care | .77 |
14. | I am satisfied with the care I received | .76 |
6. | I felt I had enough time with my doctor | .75 |
1. | I felt that my health concerns were understood | .72 |
12. | I knew who to contact when I had a question | .68 |
4. | I was told how to take care of myself | .68 |
5. | I felt encouraged to talk about my personal health concerns | .68 |
3. | I felt included in decisions about my health | .66 |
13. | I received all the service I needed | .64 |
9. | I knew what the next step in my care would be | .63 |
17. | I received high quality care from my specialist | .62 |
10. | I feel confident in how I deal with the health care system | .61 |
2. | I felt that I was treated with courtesy and respect | .60 |
8. | Making an appointment was easy | .47 |
16. | I received high quality care from my regular doctor | .35 |
18. | My regular doctor was informed about the results of the test I got | .35 |