From: Openness in the NHS: a secondary longitudinal analysis of national staff and patient surveys
Survey (Data year) | Variable (years measured) | First year | Final year | ||||
---|---|---|---|---|---|---|---|
Mean (SD) | Median | Range | Mean (SD) | Median | Range | ||
NHS Staff Survey | Good communication between managers and staff (2008–2017) | 26% (7%) | 26% | (4, 57%) | 33% (6%) | 34% | (14, 48%) |
Can contribute towards improvements (2008–2017) | 63% (8%) | 64% | (31, 81%) | 70% (6%) | 70% | (40, 79%) | |
Fairness and effectiveness of incident reporting procedures (2007–2017) | 3.36 (0.11) | 3.36 | (2.81, 3.67) | 3.73 (0.12) | 3.74 | (3.17, 4.03) | |
NHS Acute Inpatient Survey | Information about condition or treatment (2005–2016) | 81% (4%) | 80% | (73, 93%) | 83% (4%) | 82% | (74, 96%) |
Involvement in decisions about care and treatment (2004–2016) | 71% (5%) | 70% | (59, 84%) | 73% (5%) | 72% | (63, 89%) | |
Ability to talk about worries and fears (2004–2016) | 61% (7%) | 61% | (43, 81%) | 56% (6%) | 55% | (45, 77%) | |
NHS Community Mental Health Service User Survey | Listening carefully (2007–2017) | 85% (2%) | 85% | (80, 90%) | 81% (3%) | 82% | (70, 87%) |
Enough time to discuss needs and treatment (2007–2017) | 80% (3%) | 80% | (72, 85%) | 80% (3%) | 75% | (59, 82%) | |
Formal meetings to review ongoing care (2007–2017) | 55% (10%) | 53% | (37, 75%) | 72% (5%) | 71% | (59, 83%) | |
Treatment with respect and dignity (2007–2017) | 92% (2%) | 93% | (88, 96%) | 83% (4%) | 84% | (71, 88%) |