Table 1 Parent reported experiences of health services for children with multi-referrals (N = 148): Descriptive information
Itema | Questions | N | Meanb | SD | Frequencies | ||||
|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |||||
i11 | Did you experience the care at the hospital as useful for your child and family? | 137 | 3.9 | 1.1 | 4.4 | 9.5 | 13.9 | 36.5 | 35.8 |
i13 | Considering every consultation you have had with Haukeland University Hospital; did you experience being well cared for? | 147 | 3.9 | 1.0 | 3.4 | 5.4 | 22.4 | 37.4 | 31.3 |
i1 | Did you experience the wait time before assessment as acceptable? | 142 | 3.5 | 1.1 | 5.6 | 9.2 | 33.1 | 33.1 | 19.0 |
i2 | Did you experience the consultations at the hospital as accommodated to your child and family’s situation? | 148 | 4.0 | 1.1 | 4.1 | 4.7 | 16.2 | 36.5 | 38.5 |
i3 | Did the clinicians talk to you in a way that was easy to understand? | 148 | 4.2 | 1.0 | 2.0 | 4.1 | 12.2 | 31.8 | 50.0 |
i4 | Did you, overall, experience that the health personnel you met at the hospital were well informed about your child’s situation and medical history? | 145 | 3.7 | 1.1 | 2.8 | 13.1 | 22.1 | 39.3 | 22.8 |
i5 | Were you involved in any decisions regarding your treatment? | 142 | 3.9 | 1.1 | 4.9 | 7.7 | 21.1 | 30.3 | 35.9 |
i6 | Was the collaboration between health personnel and parents/child satisfactory? | 148 | 4.0 | 1.0 | 0.7 | 11.5 | 15.5 | 35.1 | 37.2 |
i7 | Did you as parents, experience being appreciated as important resources for your child by your therapist? | 148 | 4.2 | 1.0 | 3.4 | 4.7 | 12.8 | 31.1 | 48.0 |
i8 | Did you get sufficient information about your child’s diagnosis/afflictions? | 143 | 3.7 | 1.2 | 4.2 | 11.2 | 26.6 | 24.5 | 33.6 |
i9 | Were you told as much as you considered necessary about the purpose of the examinations? | 146 | 4.0 | 1.0 | 2.1 | 5.5 | 15.1 | 41.8 | 35.6 |
i10 | Did you receive adequate information about the following treatment of your child? | 140 | 3.4 | 1.1 | 6.7 | 5.8 | 33.3 | 27.5 | 26.7 |
i12 | Did you perceive the collaboration between the different departments at the hospital as well organized? | 112 | 3.2 | 1.2 | 9.8 | 18.8 | 31.3 | 25.0 | 15.2 |
i14 | Was the collaboration between the hospital and your general practitioner (GP) satisfactory? | 100 | 3.3 | 1.3 | 12.0 | 17.0 | 24.0 | 27.0 | 20.0 |