Table 2 Association between Patient satisfaction/Provider-patient communication (aggregate scores) and provider and patient characteristics in Nepal. Univariate logistic regression displaying crude odds ratios
Patient satisfaction | Provider-patient communication | |||||
|---|---|---|---|---|---|---|
Provider characteristics and health system factors | Satisfied (weighted %) | Not satisfied (weighted %) | OR (95% CI) | Good communication (weighted %) | Poor communication (weighted %) | OR (95% CI) |
Medical doctor | ||||||
Yes | 85.3 | 14.7 | 1.39 (1.04–1.86) | 43.2 | 56.8 | 1.57 (1.24–1.99) |
No | 80.6 | 19.4 | Ref | 32.6 | 67.4 | Ref |
Nurse | ||||||
Yes | 82.1 | 17.9 | 1.00 (0.60–1.66) | 30.0 | 70.0 | 0.74 (0.50–1.09) |
No | 82.1 | 17.9 | Ref | 36.8 | 63.2 | Ref |
Health assistant | ||||||
Yes | 80.3 | 19.7 | 0.76 (0.56–1.02) | 33.3 | 66.7 | 0.78 (0.61–1.00) |
No | 84.3 | 15.7 | Ref | 39.1 | 60.9 | Ref |
Male provider | ||||||
Yes | 82.1 | 17.9 | 1.00 (0.71–1.43) | 35.7 | 64.3 | 0.96 (0.73–1.26) |
No | 82.0 | 18.0 | Ref | 36.7 | 63.3 | Ref |
Waiting time more than 20 min | ||||||
Yes | 83.5 | 16.5 | 1.21 (0.89–1.64) | 37.5 | 62.5 | 1.14 (0.90–1.45) |
No | 80.8 | 19.2 | Ref | 34.5 | 65.5 | Ref |
Patient characteristics | ||||||
Accompanied by mother | ||||||
Yes | 84.9 | 15.1 | 1.29 (0.87–1.93) | 37.9 | 62.1 | 1.50 (1.08–2.09) |
No | 81.3 | 18.7 | Ref | 28.9 | 71.1 | Ref |
Male child | ||||||
Yes | 81.1 | 18.9 | 0.86 (0.64–1.17) | 35.7 | 64.3 | 0.98 (0.77–1.24) |
No | 83.3 | 16.7 | Ref | 36.2 | 63.8 | Ref |
Ever attended school | ||||||
Yes | 84.5 | 15.5 | 1.53 (1.12–2.10) | 40.7 | 59.3 | 1.79 (1.36–2.36) |
No | 78.0 | 22.0 | Ref | 27.7 | 72.3 | Ref |
Belonging to advantages case/ethnicity | ||||||
Yes | 83.6 | 16.4 | 1.18 (0.87–1.59) | 42.5 | 57.5 | 1.53 (1.21–1.94) |
No | 81.3 | 18.7 | Ref | 32.6 | 67.4 | Ref |