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Table 5 Associations between perceived high and low satisfaction and some of the clinical interesting items from NSS-8

From: Parental satisfaction with neonatal intensive care units: a quantitative cross-sectional study

 

Overall question about parents satisfaction with care of the infant

p

ES (Phi)

Low satisfaction

N (%)

High satisfaction

N (%)

One doctor responsible (N559)

 Low degree

30 (77)

307 (59)

.042

.09

 High degree

9 (23)

213 (41)

  
 

Overall question about parent satisfaction with care of parents

p

ES (Phi)

Low satisfaction

N (%)

High satisfaction

N (%)

Continuity of care (N564)

 Low degree

22 (46)

135 (26)

.006

.12

 High degree

26 (54)

381 (74)

  

Care personnel signaled that they had time for parents (N560)

 Low degree

16 (33)

25 (5)

< 0.001

.31

 High degree

32 (67)

487 (95)

  

Personnel showed understanding and respect for parents situation (N562)

 Low degree

15 (31)

22 (4)

< 0.001

.30

 High degree

33 (69)

492 (96)

  

Consideration and care from nurses (N561)

 Low degree

21 (44)

59 (11)

< 0.001

.26

 High degree

27 (56)

451 (88)

  

Consideration and care from doctors (N556)

 Low degree

27 (57)

150 (29)

< 0.001

.17

 High degree

20 (43)

359 (71)

  

Care personnel were interested in hearing your opinions as parents (N560)

 Low degree

16 (33)

61 (12)

< 0.001

.17

 High degree

32 (68)

451 (88)

  

Doctors were interested in hearing your opinions as parents (N557)

 Low degree

23 (48)

131 (26)

.002

.14

 High degree

25 (52)

378 (74)

  

Stress (N560)

 Low degree

19 (40)

263 (51)

  

 High degree

29 (60)

249 (49)

.16

.07

  1. Effect size (Phi) = small effec = .10, medium = .30 and large = .50