Table 1 Indicators of quality of working life
Indicator | Indicator |
|---|---|
Opinion of current salary | Participation |
 - Insufficient/Sufficient/Good | In the previous 12 months, participated in meetings to:  - Discuss the service organization  - Define methods, technologies, and techniques  - Plan and verify the activities of the service  - Decide projects and services to be realized |
Attended training events in the past 24Â months | Perceived quality of meetings |
 - Yes vs. No | Meetings give me the opportunity to:  - Discuss interesting issues  - Bring my contribution  - Be appreciated for my contribution  - Influence the decisions of the group  - Adequately deal with problems  - Receive emotional support |
Perceived need of training | Organizational commitment |
 - Yes vs. No | The group:  - Has a clear idea of the mission of the service  - Feels the mission of the service as its own  - Is involved in the achievement of the objectives  - Critically reflects on its work  - Receives support from managers in the development of its own ideas and projects |
Ergonomic problems | Impact of work on life |
 - Hot or cold temperatures  - Excessive or insufficient light levels  - Inappropriate workspace  - Poor hygiene  - Shortage of personal protective equipment  - Lifting, pushing or pulling heavy loads  - Time pressures (work pace and intensity)  - Long periods of time at computer  - Risk of assaults | How work influences:  - One’s caregiving role (taking care of children, parents, etc.)  - One’s home duties (housekeeping, etc.)  - One’s hobbies and interests (friends, sport, etc.)  - One’s political, social and religious activities |
Job complexity | Impact of life on work |
 - Different tasks to be carried out  - Unexpected situations and problems to solve  - Tasks requiring experience  - Tasks with high levels of responsibility  - Job rotation with colleagues  - Coordination of other people’ s work | How life influences:  - One’s career opportunities  - One’s professional growth  - One’s opportunity to accept extra duties  - One’s opportunity to change job |
Trust | Perceived risks for the future |
 - The manager knows well my tasks  - I am free in the work and little controlled  - The manager helps me when I have problems  - Colleagues help me when I have problems  - The manager trusts me | Perceived risk for the future of:  - Losing job  - Having an inadequate work competence  - Being unable to maintain one’s family  - Being unable to afford a substantial item  - Not receiving an adequate pension |
Autonomy | |
 - I can decide to have breaks during work  - I can decide how to do the work  - I have autonomy in solving an organizational problem  - I can decide the timing of my work  - I can decide the paucity and intensity of my work  - I can choose the tasks to carry out  - I can make weekly or monthly plans  - I can decide the quality level of my work |  |