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Table 1 Characteristics of care model which vary between sites, ( = present, x = absent)

From: Not all waits are equal: an exploratory investigation of emergency care patient pathways

Characteristics/Site

Hospital A

Hospital B

Hospital C

Hospital D

Catchment population size (approx.)

450,000

350,000

612,000

500,000

New ED attendances (annual approx.)

95,000

90,000

75,000

70,000

Conversion rate of A&E attendance to admission (range %)

26–34

22–28

30–36

30–40

Care model variations

 Innovation in the use of experienced clinical input

General practitioners

Acute physicians

Emergency medicine

Traditional approach

 Use “Single point of entry”. All patients enter through ED

x

x

by design

by default

 Automatic transfer of blood samples to lab

x

 Automatic test notification: blood results

x

x

x

 Barriers to prompt discharge (dispersed geographical population)

x

x

x

 Elderly assessment teams

x

 Discharge waiting area used

x

x

 Medical/nursing routinely assist patient transfers (i.e. not relying on porters)

x

x

 Clinical decision unit (CDU) or equivalent (an ‘off the clock’ area)

x

x