Table 2 Average of the various aspects of patients' rights in the hospital under study

Notification

304

6

28

3382

11.13

5.05

Patient’s right to receive diagnostic-medical services

304

5

18

3037

9.99

2.56

Quality of care

304

3

15

2935

9.65

2.62

Providing adequate information on the disease

304

9

44

6330

20.82

7.28

Medical team accountability for the questions of patient

304

2

10

1662

5.47

2.03

Patient’s right to decide

304

7

26

3749

12.33

4.72

The right to replace the doctor and refuse treatment

304

6

23

3076

1.12

3.94

Patient access to records

304

1

5

734

2.41

1.27

Maintaining patient’s privacy

304

9

32

5423

17.84

4.99

Confidentiality of information

304

2

10

1421

4.67

1.48

Patients’ straining

304

4

20

3080

10.13

3.61

Knowing about the charges and the right to complain

304

4

19

1824

6.00

2.5

Patient’s right to consider the complaints and expression of medical error

304

5

15

2280

7.5

2.62