Analytical dimensions | Place of observation | Interviewees |
---|---|---|
Interplay between the hospital’s board of directors and the CD’s clinical director | Formal and informal meetings (hospital’s board of directors and CD) | General managers Clinical director |
General managers’ interference in surgeons’ work | In-room consultations Operating rooms Informal talks in random places | General managers Practising surgeons |
Clinical director’s interference in surgeons’ work | In-room consultations Operating rooms Informal talks in random places | Clinical director Practising surgeons |
Surgeons’ view of their practise and autonomy | In-room consultations Operating rooms Informal talks in random places | Practising surgeons |
Change in the delivery of care (teamwork, communication flows, selection of cases, decision-making on clinical cases) | Clinical cases meetings In-room consultations Operating rooms | General managers Clinical director Practising surgeons |
Which managerial and clinical tools are used and who controls them | Formal and informal meetings (hospital’s board of directors and CD) Clinical cases meetings | General managers Clinical director |