Table 5 Significant factors associated with frequency ratings of nine case management activities

F1-identify potential clients requiring case management services

Job titles

0.042

 Lead case managers

2.66

0.042

1.04–6.82

 Case managers (reference group)

1.00

Gender

0.027

 Male

0.36

0.027

0.14–0.90

 Female (reference group)

1.00

F2-organise secondary specialist assessment for clients if necessary

Percentage of clients with high care needs

1.01

0.049

1.00–1.03

Involvement in organisational decision-making

0.016

 Strong

2.94

0.016

1.22–7.03

 None to medium (reference group)

1.00

F11-conduct research on the availability of resources (particularly financial and care resources) and then develop care plans based on the research findings

Percentage of clients with carers

1.02

0.010

1.00–1.03

Age

0.069

 Over 60

4.35

0.036

1.11–16.95

 41–60

0.70

0.350

0.34–1.48

 18–40 (reference group)

1.00

F22-provide or facilitate to provide health prevention/education services to improve clients and carers’ wellness

Years working as a case manager

1.09

0.009

1.02–1.16

Birthplaces

0.004

 Overseas

3.25

0.004

1.46–7.24

 Australia (reference group)

1.00

Practice locations

0.102

 Multiple locations

0.24

0.014

0.08–0.75

 Suburb

0.58

0.216

0.24–1.38

 City

0.70

0.534

0.22–2.18

 Rural area (reference group)

1.00

F33-develop implementation plans for evaluating the effects of case management plans systematically and periodically

Number of case management goals

1.28

0.022

1.04–1.58

F34-evaluate multicultural issues and other factors that influence achieving identified goals and expected outcomes

Number of case management goals

1.28

0.033

1.02–1.60

Years working as a case manager

1.07

0.027

1.01–1.14

F35-evaluate the effects related to identified goals and expected outcomes (e.g. client outcomes, carer outcomes, cost-effectiveness, cost-benefits, etc.) at specified timeframes as defined by care plans

Number of case management goals

1.27

0.033

1.02–1.57

Educational level

0.087

 Master

0.29

0.026

0.10–0.86

 Bachelor

0.51

0.069

0.24–1.05

 Diploma/certificates (reference group)

1.00

Authority over budget management

0.016

 Complete

2.48

0.016

1.19–5.21

 None or partial (reference group)

1.00

F36-evaluate the feasibility, timeliness, availability, quality and appropriateness of services identified in care plans

Employment status

0.017

 Full-time

2.16

0.017

1.15–4.10

 Casual or part-time (reference group)

1.00

F37-generate client summary reports and present them to key stakeholders (e.g. care professionals, care providers, payers, etc.)

Age

0.002

 Over 60

0.15

0.001

0.05–0.45

 41-60

0.56

0.092

0.28–0.91

 18-40 (reference group)

1.00