Table 3 Test of statistical significance (independent samples t-test) of variation in the mean satisfaction level of clients by socio-demographic characteristics, GURH, 2013

Sex

  Male

2.49 (.304)

.848

  Female

2.48 (.363)

Locality

  Gondar Town

2.47 (.326)

.129

  Out of Gondar Town

2.53 (.330)

Patronage

  First time visit

2.47 (.301)

.617

  Repeat visit

2.49 (.336)

Payment Status

  Free/do not pay

2.65 (.268)

<.001*

  Paying

2.44 (.329)

Service sought for

  Self

2.49 (.323)

.572

  Others (family/relatives)

2.47 (.338)