From: Bridging the care continuum: patient information needs for specialist referrals
Question. | Received Information* | Â | ||||
---|---|---|---|---|---|---|
 | Excellent N (%) | Very Good N (%) | Good N (%) | Fair N (%) | Poor N (%) | Didn't Receive Information N |
How would you rate.... | Â | Â | Â | Â | Â | Â |
The information the specialist had about you when you arrived? | 119(51) | 50(21) | 43(19) | 11(5) | 10(4) | 17 |
The information the specialist gave you about your diagnosis and your prognosis at your visit? | 120(50) | 56(23) | 40(16) | 14(6) | 12(5) | 8 |
The way that the specialist listened to what you had to say? | 132(53) | 51(21) | 40(16) | 12(5) | 12(5) | 3 (b) |
The way the specialist involved you in the decisions about treatment? | 119(49) | 59(24) | 38(16) | 12(5) | 14(6) | 8 (e) |
The compassion shown by the specialist? | 118(48) | 58(23) | 38(15) | 17(7) | 16(7) | 3 |
The information the specialist gave you about follow up care with your primary care provider and or referring doctor? | 92(43) | 46(21) | 50(23) | 13(6) | 14(6) | 35 |
The information the specialist gave you about what to do if your problems or symptoms got worse? | 125(53) | 57(24) | 32(14) | 12(5) | 10(4) | 14 |
The written information (except prescriptions) you got from the specialist about your diagnosis and treatment? | 98(43) | 52(23) | 51(23) | 10(4) | 15(7) | 24 |
The amount of time the specialist spent with you? | 115(46) | 47(19) | 45(18) | 17(7) | 26(10) | NA |
The amount of information the specialist gave you about your condition and treatment? | 115(46) | 67(27) | 44(18) | 11(4) | 11(4) | 2 |
Overall, the way the referring doctor and the specialist coordinated your care? | 110(49) | 49(22) | 39(17) | 10(4) | 17(8) | 25 (f) |
How well you trust the specialist you saw? | 144(58) | 46(19) | 29(12) | 12(5) | 15(6) | 4 (d) |