Structural assets | - Description of required staff |
 | - Facilities |
Allocation of responsibilities | - Job descriptions |
 | - Job assessment interviews |
Protocols | - Description of the target population |
 | - Admission criteria |
 | - Discharge criteria |
 | - Routing of the patients using a flow chart |
 | - Nursing care plans |
Information transfer and record-keeping | - Transfer procedures from the AMC to the HRHH |
 | - Patient record |
 | - Handover procedures during shifts |
Monitoring and feedback cycles | - Steering group meetings |
 | - Weekly multidisciplinary meetings |
 | - Supervision by an AMC geriatric nursing specialist |
 | - Patient satisfaction questionnaire upon discharge from the transfer unit |
 | - Training and education |
 | - Management information system |