Table 4 Coding framework: key themes and concepts from participant interviews
Theme | Sub-themes |
|---|---|
1. Personal details | 1.1 Age group |
1.2 Gender | |
1.3 Household arrangements | |
1.4 Employment status | |
1.5 Length of time at centre | |
1.6 Reported causal factors associated with literacy | |
1.7 Literacy learning needs | |
1.8 Reasons for seeking help with literacy | |
1.9 Health status | |
2. Literacy-related life history | 2.1 Education |
2.2 Employment | |
3. Communication and relationships with healthcare staff | 3.1 Written communication |
3.2 Spoken communication | |
3.3 Relationships with GPs | |
3.4 Relationships with other healthcare staff | |
3.5 Other issues | |
4. Disclosure of literacy difficulties | 4.1 Disclosure to healthcare staff |
4.2 Disclosure to others | |
4.3 Selective disclosure | |
4.4 Strategies to avoid disclosure | |
4.5 Other issues | |
5. Coping strategies to access services and carry out self-care activities | 5.1 Asking for help |
5.2 The role of others | |
5.3 Coping devices | |
5.4 Other | |
6. Health literacy | 6.1 Accessing and navigating health services |
6.2 Obtaining and using health information | |
6.3 Knowledge and understanding of health conditions and treatment | |
6.4 Other issues | |
7. Mental wellbeing | 7.1 General mental wellbeing |
7.2 Problem attribution | |
7.3 Stigma | |
7.4 Stress | |
7.5 Confidence | |
7.6 Social experiences | |
7.7 Other | |
8. Suggested changes to health service | 8.1 Written communication |
8.2 Spoken communication | |
8.3 Hospital environment | |
8.4 Awareness and acknowledgement of low literacy | |
8.5 Facilitating disclosure of low literacy | |
8.6 Avoiding disclosure of low literacy | |
8.7 Other issues |