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Table 4 Treatment aspect and Patients perception on health care provider interaction as predictor of patient satisfaction at public health facilities of Sidama zone, South Ethiopia, from March to April 2011

From: Patient satisfaction on tuberculosis treatment service and adherence to treatment in public health facilities of Sidama zone, South Ethiopia

Explanatory variable No (%) P-value Un standardized B coefficient Standardized B coefficient 95% CI for B
Health status      
Very well * 288(54.2)     
Good 234(44.1) 0.001 −0.653 −0.141 −1.044, -0.263
Not good 9(1.7) 0.000 −3.021 −0.169 −4.522, -1.519
Treatment phase      
Intensive phase 155(29.2) 0.015 0.537 0.106 0.107, 0.967
Continuation phase* 376(70.8)     
Constant    1.919   0.856, 2.98
Perceived professional care   0.00 0.138 0.315 0.099, 0.178
Perceived time spent with health care provider   0.00 0.354 0.156 0.170, 0.538
Perceived accessibility   0.000 0.230 0.185 0.132, 0.328
Perceived technical competency   0.001 0.100 0.106 0.040, 0.160
Perceived convenience (cleanliness)   0.004 0.162 0.099 0.52, 0.272
Perceived consultation and relational empathy   0.007 0.029 0.109 0.008, 0.050
Constant    10.914   
Perceived waiting time   0.00 0.262 0.271 0.183, 0.342
  1. *Reference category (highest frequency taken as reference category).