|  | Variable definitions | Nurses | Unqualified |  |
---|---|---|---|---|---|
MBI | Emotional exhaustion | Feelings of being emotionally overextended and exhausted | 15.6 (8.9) | 15.7 (10.1) | - .078; p = .94 |
 | Depersonalization | Unfeeling and impersonal responses towards recipients of services | 3.6 (4.7) | 5.5 (5.7) | - 1.63; p = .10 |
 | Personal accomplishment | Feelings of competence and achievement in one's work | 36.3 (7.4) | 37.3 (7.8) | - 1.11; p = .27 |
MHPSSa) | Workload | Too much work work, different tasks, lack of time, too long hours (6) | 1.05 (.70) | .94 (.61) | - .848; p = .40 |
 | Client related difficulties | Dealing with suffering, small improvement, demanding clients, threats (6) | 1.01 (.56) | .89 (.59) | - 1.52; p = .13 |
 | Organizational structure and processes | Lack of support from managers, poor management, organizational problems, structure and policies (6) | 1.02 (.78) | 1.01 (.79) | - .124; p = .90 |
 | Relationships and conflicts with other professionals | Conflicts with other professions, conflicting roles, criticism, multidisciplinary teams, difficult colleagues (6) | .62 (.55) | .75 (.64) | - 1.14; p = .25 |
 | Lack of resources | Inadequate staffing, physical environment, training opportunities (6) | 1.12 (.62) | 1.02 (.73) | - 1.53; p = .18 |
 | Professional self doubt | Inadequately skilled, own capabilities, doubt about therapeutic effectiveness, keeping up to date, fear of making mistakes (6) | .96 (.59) | .98 (.70) | - .164; p = .87 |
 | Home-work conflict | Not enough time with family, personal vs professional role (6) | .62 (.58) | .61 (.51) | - .232; p = .88 |
 | MHPSS total | Overall stress scores based on above factors (6) | .91 (.46) | .88 (.52) | - .335; p = .74 |
Agervold | Physical environment | Noise, temperature, air, general quality (5) | 1.70 (1.50) | 1.54 (1.29) | - .455; p = .65 |
 | Social relations1) | Cliques, conflict, quarrelling, lack of agreement (5) | .87 (.9) | 1.21 (1.4) | - 1.91; p = .05 |
 | Work pressure | Being busy, breaks, fulfil tasks, has to take work home (4) | 1.88 (1.04) | 1.80 (1.04) | - .537; p = .59 |
 | Work demands 2) | Concentration, recalls, task difficulty, accessible solutions, | 3.39 (.90) | 2.88 (1.17) | - 3.25; p = .001 |
 | Control of your work | Influence of own work, pace, autonomy, planning (4) | 1.01 (1.29) | 1.24 (1.25) | - 1.59; p = .10 |
 | Influence and co-determination3) | Influence with regard to changes, organisation of the work, economy, strategies, allocation of resources (5) | 2.04 (1.51) | 2.46 (1.52) | - 1.76; p = .08 |
 | Management style | Favouritism, criticism, inaccessible management, access to leaders (5) | 1.24 (1.55) | 1.25 (1.49) | - .210; p = .83 |
 | Work role | Quality of rules, clear/unclear instructions, information, (5) | 1.47 (1.38) | 1.33 (1.37) | - .760; p = .45 |
 | Personal development at work | Developing own capabilities, personal development, learning (5) | .35 (.82) | .74 (1.34) | - 1.63; p = .10 |
 | Contact | Contact with colleagues during work, cooperation, social relations (5) | .86 (1.21) | .86 (1.05) | -. 633; p = .86 |
 | Work orientation and motivation | Stimulating work, importance of salary, proud of the work (5) | .91 (1.00) | .99 (1.25) | - .180; p = .86 |
 | Acting possibilities b) | Change bad working conditions, help and support from the management and from colleagues (3) | 3.30 (1.55) | 3.15 (1.72) | - .556; p = .58 |
 | Health and well-being Work) c) | Need to relax, concerns, problems due to incompetence, motivation (5) | 2.43 (1.11) | 2.37 (1.08) | - .233; p = .82 |
 | Health and well-being General d) | (Restlessness, irritation, depressiveness, vertigo, heart beat, pains; seldom to almost daily (10) | 4.32 (3.72) | 4.08 (3.15) | - .157; p = .88 |
 | Bullying | Criticism, ridiculing, being excluded, rumours (12) | .83 (1.60) | 1.28 (2.33) | - 1.01; p = .31 |