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  1. Access to health care is a particular concern given the important role of poor access in perpetuating poverty and inequality. South Africa’s apartheid history leaves large racial disparities in access despite ...

    Authors: Zoë M McLaren, Cally Ardington and Murray Leibbrandt
    Citation: BMC Health Services Research 2014 14:541
  2. Despite the growing burden of NCDs in South Africa, very little is known about how people living in urban townships manage these illnesses. In this article we expound upon the findings of a study showing that ...

    Authors: Daniel Lopes Ibanez-Gonzalez, Emily Mendenhall and Shane A Norris
    Citation: BMC Health Services Research 2014 14:528
  3. Business format franchising is an organizational form that originates from the business sector. It is increasingly used in healthcare, being a promising organizational form for improving the competitiveness an...

    Authors: Karlijn J Nijmeijer, Robbert Huijsman and Isabelle N Fabbricotti
    Citation: BMC Health Services Research 2014 14:485
  4. The diagnosis of malaria in clinical laboratories mainly depends on blood smear microscopy and this technique remains the most widely used in Ethiopia. Despite the importance of blood smear microscopy for pati...

    Authors: Fantahun Biadglegne, Yeshambel Belyhun, Jemal Ali, Fisha Walle, Nigussu Gudeta, Afework Kassu and Andargachew Mulu
    Citation: BMC Health Services Research 2014 14:529
  5. The majority of people with type 2 diabetes (T2D) receive their care in general practice and will eventually require initiation of insulin as part of their management. However, this is often delayed and freque...

    Authors: Jo-Anne Manski-Nankervis, Irene Blackberry, Doris Young, David O’Neal, Elizabeth Patterson and John Furler
    Citation: BMC Health Services Research 2014 14:515
  6. Newborn infants with respiratory failure are often treated with intubation and mechanical ventilation for prolonged periods of time. Our objective was to evaluate whether increasing use of non-invasive respira...

    Authors: Inger Cathrine Kann and Anne Lee Solevåg
    Citation: BMC Health Services Research 2014 14:494
  7. In psychiatric emergencies in rural areas the availability of psychiatrists are limited. Therefore, tele-psychiatry, via real-time videoconferencing (VC), has been developed to provide advanced consultative se...

    Authors: Marianne Vibeke Trondsen, Stein Roald Bolle, Geir Øyvind Stensland and Aksel Tjora
    Citation: BMC Health Services Research 2014 14:544
  8. Primary care is increasingly focussed on the care of people with two or more long-term conditions (multimorbidity). The UK Department of Health strategy for long term conditions is to use self-management support ...

    Authors: Peter A Coventry, Louise Fisher, Cassandra Kenning, Penny Bee and Peter Bower
    Citation: BMC Health Services Research 2014 14:536
  9. Health care spending is overwhelmingly concentrated within a very small proportion of the population, referred to as the high-cost users (HCU). To date, research on HCU has been limited in scope, focusing most...

    Authors: Laura C Rosella, Tiffany Fitzpatrick, Walter P Wodchis, Andrew Calzavara, Heather Manson and Vivek Goel
    Citation: BMC Health Services Research 2014 14:532
  10. The World Health Organisation has designed a pregnancy registry to investigate the effect of maternal drug use on pregnancy outcomes in resource-limited settings. In this sentinel surveillance system, detailed...

    Authors: Elizabeth N Allen, Melba Gomes, Lucy Yevoo, Omar Egesah, Christine Clerk, Josaphat Byamugisha, Anthony Mbonye, Edwin Were, Ushma Mehta and Lynn M Atuyambe
    Citation: BMC Health Services Research 2014 14:525
  11. Medical devices and in vitro diagnostic tests (IVD) are vital components of health delivery systems but access to these important tools is often limited in Africa. The regulation of health commodities by National...

    Authors: Simon Peter Rugera, Ruth McNerney, Albert K Poon, Gladys Akimana, Rehema Forgen Mariki, Henry Kajumbula, Elizabeth Kamau, Servilien Mpawenimana, Said Yusuf Said, Anthony Toroitich, Wesley Ronoh, Kimberly A Sollis, Stanley Sonoiya and Rosanna W Peeling
    Citation: BMC Health Services Research 2014 14:524
  12. This case study from DR Congo demonstrates how rational operational planning based on a health systems strengthening strategy (HSSS) can contribute to policy dialogue over several years. It explores the operat...

    Authors: Dheepa Rajan, Hyppolite Kalambay, Mathias Mossoko, Dieudonné Kwete, Joseph Bulakali, Jean-Pierre Lokonga, Denis Porignon and Gerard Schmets
    Citation: BMC Health Services Research 2014 14:522
  13. Achieving a successful transition from pediatric to adult care for young adults with special needs, especially rare genetic diseases such as osteogenesis imperfecta (OI), is a prominent issue in healthcare res...

    Authors: Maman Joyce Dogba, Frank Rauch, Trudy Wong, Joanne Ruck, Francis H Glorieux and Christophe Bedos
    Citation: BMC Health Services Research 2014 14:489
  14. Good quality post-abortion-care (PAC) is essential to prevent death and long-term complications following unsafe abortion, especially in countries with restrictive abortion laws. We assessed the PAC given to w...

    Authors: Carukshi Arambepola, Lalini C Rajapaksa and Chandani Galwaduge
    Citation: BMC Health Services Research 2014 14:470
  15. Managed competition was introduced into the health care system in several countries including the Netherlands, although effects of competition of both providers and health insurers on the price of health care ...

    Authors: Christel E van Dijk, Bob Venema, Judith D de Jong and Dinny H de Bakker
    Citation: BMC Health Services Research 2014 14:510
  16. The World Health Assembly has pledged to achieve universal reproductive health (RH) coverage by 2015. Therefore, China has been vigorously promoting the equalisation of basic public health services (i.e. RH se...

    Authors: Huan Liu, Qi Wang, Zuxun Lu and Junan Liu
    Citation: BMC Health Services Research 2014 14:502
  17. Whilst multimorbidity is more prevalent with increasing age, approximately 30% of middle-aged adults (45-64 years) are also affected. Several prescribing criteria have been developed to optimise medication use...

    Authors: Janine A Cooper, Cristín Ryan, Susan M Smith, Emma Wallace, Kathleen Bennett, Caitriona Cahir, David Williams, Mary Teeling, Tom Fahey and Carmel M Hughes
    Citation: BMC Health Services Research 2014 14:484
  18. Norway introduced 32 priority guidelines for elective health treatment in the specialist health service in the period 2008-9. The guidelines were intended to reduce large differences in waiting times among hos...

    Authors: Lise Lund H’heim and Jon Helgeland
    Citation: BMC Health Services Research 2014 14:493
  19. There is an economic burden associated with hypertension both worldwide and in Vietnam. In Vietnam, patients with uncontrolled high blood pressure are hospitalized for further diagnosis and initiation of treat...

    Authors: Thi-Phuong-Lan Nguyen, Thi Bach Yen Nguyen, Thanh Trung Nguyen, Van Vinh Hac, Hoa H Le, CCM Schuiling-Veninga and Maarten J Postma
    Citation: BMC Health Services Research 2014 14:514
  20. Teaming is an accepted approach in health care settings but rarely practiced at the community level in developing countries. Save the Children trained and deployed teams of volunteer community health workers (...

    Authors: Kojo Yeboah-Antwi, Davidson H Hamer, Katherine Semrau, Karen Z Waltensperger, Gail Snetro-Plewman, Chilobe Kambikambi, Amon Sakala, Stephen Filumba, Bias Sichamba and David R Marsh
    Citation: BMC Health Services Research 2014 14:516
  21. Mobile health (mhealth) has emerged as a powerful resource in the medical armamentarium against human immunodeficiency virus (HIV) infection. We sought to determine among adult caregivers of HIV-exposed/infect...

    Authors: Jean Joel R Bigna, Jean Jacques N Noubiap, Claudia S Plottel, Charles Kouanfack and Sinata Koulla-Shiro
    Citation: BMC Health Services Research 2014 14:523
  22. In the Netherlands, disease management programs (DMPs) are used to treat chronic diseases. Their aim is to improve care and to control the rising expenditures related to chronic diseases. A bundled payment was...

    Authors: Apostolos Tsiachristas, Bethany Hipple Waters, Samantha A Adams, Roland Bal and Maureen PMM Rutten-van M’lken
    Citation: BMC Health Services Research 2014 14:518
  23. For decades Indigenous peoples have argued for health research reform claiming methods used and results obtained often reflect the exploitative history of colonisation. In 2006 the Kimberley Aboriginal Health ...

    Authors: Frieda Mc Loughlin, Nyssa T Hadgraft, David Atkinson and Julia V Marley
    Citation: BMC Health Services Research 2014 14:517
  24. Limited research exists that investigates hospital admissions for ambulatory care sensitive conditions (ACSCs) among the homeless, who frequently lack a usual source of care. This study profiled ACSC admission...

    Authors: Brandi M White, Charles Ellis Jr and Kit N Simpson
    Citation: BMC Health Services Research 2014 14:511
  25. The National Essential Medicine System (NEMS) is a new policy in China launched in 2009 to improve the appropriate use of medications. This study aims to examine the outcomes of the NEMS objectives in terms of...

    Authors: Yan Song, Ying Bian, Max Petzold, Lingui Li and Aitian Yin
    Citation: BMC Health Services Research 2014 14:507
  26. People with intellectual disability are at risk of poor hospital experiences and outcomes. The aims were to conduct a content and quality review of research into the acute hospital experiences of both people w...

    Authors: Teresa Iacono, Christine Bigby, Carolyn Unsworth, Jacinta Douglas and Petya Fitzpatrick
    Citation: BMC Health Services Research 2014 14:505
  27. A palliative approach at the end of life typically involves forgoing certain drugs and procedures and starting others - weighing burden against potential benefit. An assessment of the palliative approach may b...

    Authors: Emily West, Massimo Costantini, H Roeline Pasman and Bregje Onwuteaka-Philipsen
    Citation: BMC Health Services Research 2014 14:496
  28. Over the last 20 years governments around the world have promoted user involvement in an effort to improve the quality of health services. Despite the growing emphasis placed on user involvement in England, th...

    Authors: Edward Omeni, Marian Barnes, Dee MacDonald, Mike Crawford and Diana Rose
    Citation: BMC Health Services Research 2014 14:491
  29. Patients with multiple chronic conditions often have multiple prescribers, which has been associated with greater health care utilization and medication nonadherence in claims-based analyses. This qualitative ...

    Authors: Corrine I Voils, Betsy Sleath and Matthew L Maciejewski
    Citation: BMC Health Services Research 2014 14:490
  30. NHS Direct, introduced in 1998, has provided 24/7 telephone-based healthcare advice and information to the public in England and Wales. National studies have suggested variation in the uptake of this service a...

    Authors: Erica J Cook, Gurch Randhawa, Shirley Large, Andy Guppy, Angel M Chater and Nasreen Ali
    Citation: BMC Health Services Research 2014 14:487
  31. There is a lack of practical research frameworks to guide the development of patient decision aids [PtDAs]. This paper described how a PtDA was developed using the International Patient Decision Aids (IPDAS) g...

    Authors: Chirk Jenn Ng, Nigel Mathers, Alastair Bradley and Brigitte Colwell
    Citation: BMC Health Services Research 2014 14:503
  32. The coverage of preventive health assessments for children is pivotal to the system of preventive health screening. A novel method of triage was introduced in the Preventive Youth Health Care (PYHC) system in ...

    Authors: Janine Bezem, Meinou Theunissen, Simone E Buitendijk and Paul L Kocken
    Citation: BMC Health Services Research 2014 14:498
  33. Cancer care is commonly managed by multidisciplinary teams (MDTs) who meet to discuss and agree treatment for individual patients. Patients do not attend MDT meetings but recommendations for treatments made in...

    Authors: Cath Taylor, Jennifer Finnegan-John and James SA Green
    Citation: BMC Health Services Research 2014 14:488
  34. To determine whether there is greater employee satisfaction in organisations that have made more progress in implementation of the European Foundation for Quality Management (EFQM) model.

    Authors: Carmen Matthies-Baraibar, Andoni Arcelay-Salazar, David Cantero-González, Alberto Colina-Alonso, Marbella García-Urbaneja, Rosa María González-Llinares, Jon Letona-Aranburu, Catalina Martínez-Carazo, Maider Mateos-del Pino, Roberto Nuño-Solinís, Esther Olaetxea-Urizar, José Antonio de la Rica-Giménez, María Angeles Rodríguez-González and Silvia Dabouza-Acebal
    Citation: BMC Health Services Research 2014 14:468
  35. Hospital discharge records are an essential source of information when comparing health outcomes among hospitals; however, they contain limited information on acute clinical conditions. Doubts remain as to whe...

    Authors: Paola Colais, Mirko Di Martino, Danilo Fusco, Marina Davoli, Paul Aylin and Carlo Alberto Perucci
    Citation: BMC Health Services Research 2014 14:495
  36. Patient safety culture (PSC) has an important role in determining safety and quality in healthcare. Currently, little is known about the status of unit-level PSC in hospitals in Japan. To develop appropriate s...

    Authors: Shigeru Fujita, Kanako Seto, Takefumi Kitazawa, Kunichika Matsumoto and Tomonori Hasegawa
    Citation: BMC Health Services Research 2014 14:508
  37. As health care struggles to meet increasing demands with limited resources, Lean has become a popular management approach. It has mainly been studied in relation to health care performance. The empirical evide...

    Authors: Waqar Ulhassan, Ulrica von Thiele Schwarz, Johan Thor and Hugo Westerlund
    Citation: BMC Health Services Research 2014 14:480
  38. Staff health behaviors affect not only their own health but also their provision of health promotion services to their patients. Although different occupational groups work in hospitals, few studies have compa...

    Authors: Shu-Ti Chiou, Jen-Huai Chiang, Nicole Huang and Li-Yin Chien
    Citation: BMC Health Services Research 2014 14:474
  39. Mental health condition (MHC) comorbidity is associated with lower intensity care in multiple clinical scenarios. However, little is known about the effect of MHC upon clinicians’ decisions about intensifying ...

    Authors: Susan M Frayne, Tyson H Holmes, Eric Berg, Mary K Goldstein, Dan R Berlowitz, Donald R Miller, Leonard M Pogach, Kaajal J Laungani, Tina T Lee and Rudolf Moos
    Citation: BMC Health Services Research 2014 14:458
  40. As the health services in Ireland have become more resource-constrained, pressure has increased to reduce public spending on community drug schemes such as General Medical Services (GMS) drug prescribing and t...

    Authors: Aisling Conway, Martin Kenneally, Noel Woods, Andreas Thummel and Marie Ryan
    Citation: BMC Health Services Research 2014 14:477
  41. Pharmaceutical expenditure is undergoing very high growth, and accounts for 30% of overall healthcare expenditure in Spain. In this paper we present a prediction model for primary health care pharmaceutical ex...

    Authors: David Vivas-Consuelo, Ruth Usó-Talamantes, Natividad Guadalajara-Olmeda, José-Luis Trillo-Mata, Carla Sancho-Mestre and Laia Buigues-Pastor
    Citation: BMC Health Services Research 2014 14:462

    The Erratum to this article has been published in BMC Health Services Research 2017 17:244

  42. Patients’ reported opinions of the health system need to be understood in order to provide patient-centered care. We investigated determinants of women’s ratings of the quality of care during their most recent...

    Authors: Elysia Larson, Sabrina Hermosilla, Angela Kimweri, Godfrey M Mbaruku and Margaret E Kruk
    Citation: BMC Health Services Research 2014 14:483
  43. The relationship between nurses’ job satisfaction and their perceptions of quality of care has been examined in previous studies. There is little evidence, however, about relationships between the job satisfac...

    Authors: Tarja Kvist, Ari Voutilainen, Raija Mäntynen and Katri Vehviläinen-Julkunen
    Citation: BMC Health Services Research 2014 14:466
  44. The involvement of community first responders (CFRs) in medical emergencies in Scotland, and particularly in remote and rural areas, has expanded rapidly in recent years in response to geographical and organis...

    Authors: Anne Roberts, Amy Nimegeer, Jane Farmer and David J Heaney
    Citation: BMC Health Services Research 2014 14:460
  45. This study examined the daily surgical scheduling problem in a teaching hospital. This problem relates to the use of multiple operating rooms and different types of surgeons in a typical surgical day with dete...

    Authors: Raul Pulido, Adrian M Aguirre, Miguel Ortega-Mier, Álvaro García-Sánchez and Carlos A Méndez
    Citation: BMC Health Services Research 2014 14:464
  46. Several reports have linked the 2007–2009 Great Recession in the United States with a slowdown in health care spending and decreased utilization. However, little is known regarding how the recent economic down...

    Authors: Jared Lane K Maeda, Rachel Mosher Henke, William D Marder, Zeynal Karaca, Bernard S Friedman and Herbert S Wong
    Citation: BMC Health Services Research 2014 14:378