To determine whether there is greater employee satisfaction in organisations that have made more progress in implementation of the European Foundation for Quality Management (EFQM) model.
Authors:
Carmen Matthies-Baraibar, Andoni Arcelay-Salazar, David Cantero-González, Alberto Colina-Alonso, Marbella García-Urbaneja, Rosa María González-Llinares, Jon Letona-Aranburu, Catalina Martínez-Carazo, Maider Mateos-del Pino, Roberto Nuño-Solinís, Esther Olaetxea-Urizar, José Antonio de la Rica-Giménez, María Angeles Rodríguez-González and Silvia Dabouza-Acebal
Citation:
BMC Health Services Research
2014
14:468
Content type: Research article
Published on: 24 October 2014