Frequency | Percent (%) | |
---|---|---|
Currently member of CBHI scheme | ||
Yes | 295 | 58.6 |
No | 208 | 41.4 |
Visited the contractual health facility for the illness felt in the last 6 month | ||
Yes | 207 | 70.2 |
No | 88 | 29.8 |
How satisfied is with the services given? | ||
Very satisfied | 50 | 24.2 |
Satisfied | 102 | 49.3 |
Indifferent | 41 | 19.8 |
Dissatisfied | 11 | 5.3 |
Very dissatisfied | 3 | 1.4 |
Waiting time to get the services | ||
Less than 30 minutes | 102 | 49.3 |
30 to 60 minutes | 56 | 27.1 |
More than 60 minutes | 69 | 23.7 |
Availability of drugs in health facility | ||
Not available | 15 | 7.2 |
Rarely available | 39 | 18.8 |
Usually available | 77 | 37.2 |
Always available | 76 | 36.7 |
Major reason to did not visit a health facility | ||
Did not feel necessary | 51 | 57.9 |
Facility too far | 19 | 21.6 |
Lack of money for transportation | 6 | 6.8 |
Did not feel I would get quality care | 12 | 13.7 |
Use of your CBHI membership to cover health costs | ||
Yes | 211 | 71.5 |
No | 84 | 28.5 |
Why has your household not benefitted from CBHI? | ||
No one in my HH has visited health facilities | 55 | 65.5 |
We still pay other additional costs for treatment (specify) | 13 | 15.5 |
The quality of service for CBHI members is not as good as for non-CBHI members | 7 | 8.3 |
Delays in issuance and distribution of CBHI ID cards | 9 | 10.7 |
Renewal of CBHI membership for the following year | ||
Yes | 235 | 79.7 |
No | 60 | 20.3 |
Why do you plan not to renew your CBHI membership? | ||
Illness and injury does not occur frequently in our HH | 36 | 60.0 |
The registration fee and premiums are not affordable | 6 | 10.0 |
There is limited availability and poor quality of health services | 10 | 16.7 |
The quality of service for CBHI members is not as good as for non-CBHI members | 8 | 13.3 |