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Table 2 Patient perspective: does your doctor know what matters most to you?

From: Understanding what matters most to patients in acute care in seven countries, using the flash mob study design

Does your doctor know what matters most?

No (%)

Yes

886 (48.1)

No a

861 (46.7)

No, but someone else from the health care professional team knows a, b

96 (5.2)

 Did not speak to the doctor yet

202 (21.3)

 Doctor does not need to know

165 (17.4)

 The doctor did not listen

45 (4.7)

 Other reason

538 (56.6)

  Did not talk about it c

219

  No reason to tell d

67

  No chance to tell e

53

  Other reason f

44

  Unknown

162

  1. When patient felt the doctor did not know, a follow-up question was asked
  2. (e.g. nurse, physiotherapist, etc.)
  3. I.e. doctor did not ask (78), patient did not tell (40), not covered in conversation (101)
  4. I.e. assuming the doctor knows (29), expectations already met (7), not relevant (19), too early to get answers (5), a nurse knows (7)
  5. I.e. insufficient continuity of care (7), doctor was too busy (28), do not know who my doctor is (8), afraid to tell (5), doctor did not care (5)
  6. f I.e. does not remember (4), other reason (35), does not know (5)