Register-based study concerning the problematic situation of using interpreting service in a region in Sweden

Table 4 Data concerning the distribution of reasons for reporting the incident in the respective healthcare context

		Reasons for reporting the incidents
Healthcare context	Mis-understanding	Absence of interpreter at appointed time	Other complaints	Interpreter delayed	Deviation regarding interpreter agency	Limited interpreter competence	Telephone interpreter did not answer	Disturbing sounds during telephone interpreting	Total
Primary healthcare	3	53	29	34	68	21	40	6	254
Refugee medical centre	1	46	4	9	35	10	20	4	129
Out-patient clinics at hospital	1	17	8	6	6	13	5	1	57
Emergency care	0	0	0	0	1	0	1	0	2
Dental care	3	53	12	23	17	14	11	7	140
Specialized care	4	43	14	16	32	12	19	2	142
External care providers	0	1	0	0	1	0	0	0	2
Total	12	213	67	88	160	70	96	20	726

ISSN: 1472-6963