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Table 3 Scales included in the job demands and job resources indices. Items were adopted from COPSOQ II [49]

From: Staff perception of Lean, care-giving, thriving and exhaustion: a longitudinal study in primary care

 

Scales included

Job Demands

Quantitative demands, (four items),

Work pace (three items)

Emotional demands (four items)

Cognitive demands (four items)

Role conflicts (four items)

Job Resources

Influence (four items)

Possibilities for development (four items)

Quality of leadership (four items)

Social support from colleagues (three items)

Social support from supervisors (three items)

Predictability (two items)

Recognition (three items)

Role clarity (three items)

Mutual trust between employees (three items)

Variation (two items)