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Table 5 Components of client satisfaction with FP services in public health facilities of Jigjiga town, eastern Ethiopia, February–March 2017 (n = 492)

From: Determinants of client satisfaction with family planning services in public health facilities of Jigjiga town, Eastern Ethiopia

Variables Classification Number Percent (%)
I would like to come back to this health facility again Agree 397 80.7
Neutral 63 12.8
Disagree 32 6.5
I was provided with all the information I needed Agree 52 10.6
Neutral 408 82.9
Disagree 32 6.5
I would recommend this health facility to someone else Agree 162 32.9
Neutral 293 59.6
Disagree 37 7.5
All my health need were met today Agree 192 39
Neutral 271 55.1
Disagree 29 5.9
I felt free to ask all questions Agree 117 23.8
Neutral 321 65.2
Disagree 54 11
I was treated with respect Agree 117 23.8
Neutral 297 60.4
Disagree 78 15.9