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Table 1 Akershus University Hospital Emergency Department capacity, staffing, and crowding definitions

From: Emergency department crowding and length of stay before and after an increased catchment area

  2010 2011 2012 2013 2014 2015 ∆ 2010–2011 (%) ∆ 2010–2015 (%)
Examination rooms 19 21 21 21 24 24 2 (10.5) 5 (26.3)
Examination beds 25 34 34 34 43 43 9 (36.0) 18 (72.0)
Physician shifts per day 21.0 24.0 25.6 29.9 37.5 33.1 3 (14.3) 12.1 (57.6)
Nurse shifts per day 37.5 46.3 48.6 47.6 52.2 46.2 8.8 (23.5) 8.7 (23.2)
Somatic inpatient bedsa 496 616 616 601 601 598 120 (24.2) 102 (20.6)
Average occupancy rate for hospital somatic inpatient beds (%)a 91.0 98.1 93.3 95.7 95.5 93.0 7.1 2.0
Crowding definitions:
 - Normal operational level <  25 <  35 <  35 <  35 <  35 <  35   
 - High operational level 25–34 35–44 35–44 35–44 35–44 35–44   
 - Critical operational level ≥ 35 ≥ 45 ≥ 45 ≥ 45 ≥ 45 ≥ 45   
  1. aTotal inpatient beds excluding psychiatry