Country | Question |
---|---|
United Statesa | In the last 12 months, how often did you see this provider within 15 min of your appointment time? |
[Never / Sometimes / Usually / Always] | |
United Kingdomb | How long after your appointment time do you normally wait to be seen? |
[I don’t normally have appointments at a particular time / Less than 5 min / 5 to 15 min / More than 15 min / Can’t remember] | |
How do you feel about how long you normally have to wait to be seen? | |
[I don’t normally have to wait too long / I have to wait a bit too long / I have to wait far too long / No opinion or doesn’t apply] | |
Canadac | How long did you wait for your consultation to start? |
[Less than 5 min / 5 to 10 min / 11 to 20 min / 21 to 30 min / More than 30 min / There was no set time for my consultation] | |
What type of difficulties did you experience? | |
[Difficulty contacting a physician / A specialist was unavailable / Difficulty getting an appointment/ Do not have a personal or family physician / Waited too long to get an appointment / Waited too long in the waiting room / Service not available at the time required / Service not available in the area / Transportation problems / Cost issues / Language problems / Did not feel comfortable with the available doctor or nurse / Did not know where to go / Unable to leave the house because of a health problem / Other] |