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Table 4 Pearson correlation coefficients between social media 5-star rating, Nursing Home Compare (NHC) 5-star rating, experience-of-care survey ratings, and common quality measures for Maryland nursing homes with 5 or more social media 5-star ratings (n = 130 nursing homes)

From: Social media ratings of nursing homes associated with experience of care and “Nursing Home Compare” quality measures

  

Social media 5-star rating

Social media 5-star rating

0.46***

NHC 5-star rating

0.46***

Experience-of-care survey rating

 Overall rating

0.65***

0.50***

 Percentage of recommendation

0.63***

0.43***

 Staff & administration

0.58***

0.38***

 Care provided to residents

0.60***

0.39***

 Food & meals

0.45***

0.27***

 Autonomy

0.53***

0.43***

 Physical environment

0.66***

0.47***

Quality measures

 Number of deficiency citations

−0.33***

−0.55***

 Adjusted registered nurse staffing

0.38***

0.42***

 Adjusted total nurse staffing

0.49***

0.47***

 Number of complaints

−0.43***

−0.53***

  1. ***p < 0.001 in all cases