Social media 5-star rating | ||
---|---|---|
Social media 5-star rating | – | 0.46*** |
NHC 5-star rating | 0.46*** | – |
Experience-of-care survey rating | ||
Overall rating | 0.65*** | 0.50*** |
Percentage of recommendation | 0.63*** | 0.43*** |
Staff & administration | 0.58*** | 0.38*** |
Care provided to residents | 0.60*** | 0.39*** |
Food & meals | 0.45*** | 0.27*** |
Autonomy | 0.53*** | 0.43*** |
Physical environment | 0.66*** | 0.47*** |
Quality measures | ||
Number of deficiency citations | −0.33*** | −0.55*** |
Adjusted registered nurse staffing | 0.38*** | 0.42*** |
Adjusted total nurse staffing | 0.49*** | 0.47*** |
Number of complaints | −0.43*** | −0.53*** |