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Table 4 Expecting to be cared for

From: “I just have to take it” – patient safety in acute care: perspectives and experiences of patients with chronic kidney disease

Subthemes

Participant comments

Interactions with health care providers.

“So you begin to see which nurses you feel comfortable with … because they treat you with a little bit of dignity and a little bit of empathy, compassion.” (P26)

“They’re all very communicative. And they answer your questions. You know they always take the time.” (P18 family member)

Trust

“No, I leave it up to the professionals to do what they do, what they think is right.” (P13)

“Well, I’m laying here and I trust my nurses when I come in. They tell me what they’re going to give me.” (P16)