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Table 1 Implementation Fidelity (content) of NUHS-RHS transitional care program (based on 42 observations and 33 reviews of medical records)

From: Implementation fidelity of a strategy to integrate service delivery: learnings from a transitional care program for individuals with complex needs in Singapore

Content

Adherence (%)

Level of Implementation Fidelity

Needs assessments

100.0

High

Development of personalized care plans

91.8

High

Symptoms management

89.2

High

Functional management

59.5

Moderate

Psychological support

43.2

Low

Medication management

63.5

Moderate

Home environment assessment

56.8

Moderate

Management of social issues

58.1

Moderate

Appointment management

(e.g. Reminders, checking attendance and consolidation)

50.0

Low

Promotion of self-care through education and empowerment

87.8

High

Referral to other services

23.0

Low

Advocacy

16.2

Low

Telephone monitoring

77.3

Moderate

Case closure

50.0

Low