Table 4 The score of seven components of NCQ-C (N = 448)
Part | Maximum Score | Actual Score | The Standard Score |
|---|---|---|---|
Personal Continuity: general practitioner knows me | 25 | 18.34 ± 4.49 | 73.37 ± 17.97 |
Personal Continuity: general practitioner shows commitment | 15 | 8.33 ± 3.56 | 55.54 ± 23.74 |
Team/Cross-boundary Continuity related to Primary Care Providers | 20 | 14.09 ± 3.73 | 70.45 ± 18.65 |
Personal Continuity: Specialist knows me | 25 | 15.51 ± 3.30 | 62.05 ± 13.18 |
Personal Continuity: Specialist shows commitment | 15 | 5.82 ± 1.94 | 38.84 ± 12.95 |
Team/Cross-boundary Continuity related to Hospital care providers | 20 | 14.10 ± 3.26 | 70.49 ± 16.29 |
Team/Cross-boundary Continuity between primary and hospital care providers | 20 | 13.37 ± 3.45 | 66.86 ± 17.26 |