Component | Potential Range | Mean (S.D.) | Di0073 | Correlation with | ||
---|---|---|---|---|---|---|
Exh | T.I. | Sat. | ||||
Disengagement | 1 to 4 | 2.24 (0.40) | – | .56*** | .55*** | −.57*** |
Exhaustion | 1 to 4 | 2.38 (0.41) | .56*** | – | .42*** | −.44*** |
Turnover Intention | 1 to 3 | 1.46 (0.66) | .55*** | .42*** | – | −.50*** |
Job satisfaction | 1 to 10 | 6.94 (2.04) | −.57*** | −.44*** | −.50*** | – |
Job Demands | 1 to 5 | 3.38 (0.46) | .33*** | .51*** | .22*** | −.18** |
Physical Workload | 1 to 5 | 2.79 (0.98) | .19** | .20*** | .16** | −.14* |
Recipient Contact Demands | 1 to 5 | 3.88 (0.77) | .09 | .27*** | .12* | −.09 |
Physical Environment | 1 to 5 | 2.87 (1.13) | .24*** | .28*** | .18** | −.14* |
Shiftwork | 1 to 5 | 2.32 (0.93) | .27*** | .27*** | .11 | −.10 |
Work-Home Interference | 1 to 5 | 2.34 (1.04) | .27*** | .40*** | .19** | −.22*** |
Emotional Demands | 1 to 5 | 4.05 (0.84) | .08 | .32*** | .09 | −.05 |
Time Pressure | 1 to 5 | 3.32 (1.13) | .28*** | .32*** | .11 | −.18** |
Workload | 1 to 5 | 3.43 (0.93) | .12* | .25*** | .10 | −.13* |
Cognitive Demands | 1 to 5 | 4.38 (0.67) | −.02 | .07 | .00 | .12* |
Job Resources | 1 to 5 | 3.69 (0.53) | −.50*** | −.36*** | −.42*** | .46*** |
Feedback | 1 to 5 | 3.35 (0.91) | −.36*** | −.29*** | −.27*** | .35*** |
Rewards and recognition | 1 to 5 | 3.38 (0.76) | −.46** | −.34*** | −.36** | .41** |
Job Control | 1 to 5 | 4.00 (0.68) | −.40*** | −.28*** | −.33*** | .38*** |
Participation | 1 to 5 | 3.42 (0.95) | −.29*** | −.20*** | −.22*** | .24*** |
Job Security | 1 to 5 | 3.97 (0.85) | −.10 | −.03 | −.08 | .06 |
Supervisor Support | 1 to 5 | 3.56 (0.84) | −.29*** | −.18** | −.31*** | .28*** |
Social Support | 1 to 5 | 4.20 (0.60) | −.36*** | −.27*** | −.26*** | .31*** |