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Table 1 Microsystems program goals, components, and people involved

From: Developing primary care teams prepared to improve quality: a mixed-methods evaluation and lessons learned from implementing a microsystems approach

People involved

Goals

Components

Primary care steering committee

Quality Safety and Innovation Department leadership

Program managers and coaches

Microsystems evaluation team

Lead, implement and evaluate the program

Discuss strategy

Review implementation details

Design evaluation

Collect data, analyze and report back

Primary care and quality

Safety and innovation leaders

Practice Coaches

Microsystem teams

Build quality improvement knowledge and skills and teamwork competences

3–4 half day cohort learning sessions

Weekly team meetings with practice coach

Follow the FOCUS (Find-Organize-Clarify-Understand-Select) PDCA (Plan-Do-Check-Act) improvement process

Role rotation (e.g facilitator, time keeper, note taker)