People involved | Goals | Components |
---|---|---|
Primary care steering committee Quality Safety and Innovation Department leadership Program managers and coaches Microsystems evaluation team | Lead, implement and evaluate the program | Discuss strategy |
Review implementation details | ||
Design evaluation | ||
Collect data, analyze and report back | ||
Primary care and quality Safety and innovation leaders Practice Coaches Microsystem teams | Build quality improvement knowledge and skills and teamwork competences | 3–4 half day cohort learning sessions |
Weekly team meetings with practice coach | ||
Follow the FOCUS (Find-Organize-Clarify-Understand-Select) PDCA (Plan-Do-Check-Act) improvement process | ||
Role rotation (e.g facilitator, time keeper, note taker) |