Process evaluation element | Variable Name | Variable assignment |
---|---|---|
Overall satisfaction | Y | 1 = bad,2 = not bad,3 = good,4 = excellent |
Satisfaction with transferring service at the primary-level hospital | X1 | hundred-mark system |
Satisfaction with referral appointment registration | X2 | |
Satisfaction with claim of appointment number | X3 | |
Satisfaction with examination | X4 | |
Satisfaction with admission | X5 |