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Table 2 Number of respondents of health services that reported engagement in consumer partnering activities

From: The state of health services partnering with consumers: evidence from an online survey of Australian health services

Activity

Total number of services responded yes (%)

Breakdown by type of service

Breakdown by location

N Private services responded yes (%)

N Public services responded yes (%)

Chi-square test of association

N Metro services responded yes (%)

N Non-Metro service responded yes (%)

Chi-square test of association

Consumer partnering in service planning

 To develop or provide feedback on patient information

109 (95.6)

53 (96.4)

56 (94.9)

Not calculateda

61 (96.8)

39 (95.1)

Not calculateda

 In quality improvement activities

94 (84.7)

47 (88.7)

47 (81.0)

1.25 p = .264

54 (90.0)

32 (78.0)

2.97 p = .085

 In decision making about safety and quality

91 (79.1)

42 (76.4)

49 (81.7)

0.49 p = .485

49 (77.8)

35 (83.3)

0.38 p = .535

 Provided training in partnering with health service

86 (76.1)

37 (69.8)

49 (81.7)

2.17 p = .140

46 (75.4)

32 (76.2)

0.01 p = .936

 In strategic and operational services planning

78 (69.3)

27 (50.0)

52 (86.7)

17.96 p < .000

39 (62.9)

31 (73.8)

1.46 p = .227

 Governance structures to facilitate partnering

78 (68.4)

31 (57.4)

47 (78.3)

5.76 p = .016

40 (63.5)

29 (70.7)

1.61 p = .281

Consumer partnering in designing care

 Implemented training for staff about consumer partnering

89 (78.1)

41 (75.9)

48 (80)

0.28 p = .600

49 (77.8)

34 (81.0)

0.11 p = .737

 Used consumers in service design

77 (67.5)

31 (57.4)

46 (76.7)

4.81 p = .028

44 (69.8)

29 (69.0)

0.07 p = .785

 Involved consumers in training the clinical workforce

72 (63.2)

31 (57.4)

41 (68.3)

1.45 p = .227

43 (68.3)

24 (57.1)

1.57 p = .209

Consumer partnering in service management & evaluation

 Analysis of patient feedback data

81 (73.0)

34 (65.4)

47 (79.7)

2.86 p = .091

42 (66.7)

36 (85.7)

4.57 p = .033

 Analysis of safety & quality performance information & data

73 (65.8)

29 (55.8)

44 (74.6)

4.34 p = .037

44 (69.8)

26 (61.9)

0.55 p = .456

 Develop information about the health service safety & quality performance

68 (61.3)

28 (53.8)

40 (67.8)

2.27 p = .132

39 (61.9)

27 (64.3)

0.01 p = .904

  1. Percentages for each survey item were calculated as valid percentage i.e. missing values were excluded
  2. aChi squared calculated only if all expected cell frequencies are ≥5