Table 1 Implementation phases
Year 1 | Year 2 | Year 3 | |
|---|---|---|---|
Study phase | Virtual triage – health needs assessment | Full implementation -Electronic referral management with diversion to specialist primary care service | Full implementation with GDP autonomous decision making – whole system available with option of GDP triage |
Participant group involvement & potential impact | Impact on primary care dental practices and commissioning through procurement of specialist primary care services. Consultant triage utilised. | Specialist primary care service begins to offer treatment with some patients treated outside hospital settings; any impact on secondary care will start to be felt by hospital staff. | Autonomous GDP triage available with option remaining to refer to consultants. Commissioning staff look at rolling out the new system across a wider geographical footprint. |