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Table 5 Mean patient satisfaction percentiles with respect to quality of care and waiting times

From: Evaluating quality of care for patients with rotator cuff disorders

 

OVERALL (n = 171)

CALGARY (n = 96)

EDMONTON (n = 75)

Quality of Care

[%, (SD)]

Waiting Time

[%, (SD)]

Quality of Care

[%, (SD)]

Waiting Time

[%, (SD)]

Quality of Care

[%, (SD)]

Waiting Time

[%, (SD)]

Diagnostic imaging

 

X-ray

 

78 (29)

 

76 (30)

 

81 (28)

 

Ultrasound

 

57 (33)

 

59 (32)

 

51 (38)

 

MRI public

 

46 (37)

 

45 (35)

 

47 (39)

 

MRI private

 

74 (37)

 

65 (43)

 

93 (11)

Physician provider

 Primary care

ER

62 (33)

54 (37)

67 (27)

55 (30)

59 (36)

53 (42)

GP/Family

80 (27)

73 (31)

81 (26)

75 (29)

77 (29)

70 (32)

 Specialist

Sport Med.

80 (24)

73 (28)

82 (23)

77 (25)

75 (27)

67 (34)

Surgeon

90 (21)

60 (35)

89 (23)

61 (34)

90 (18)

59 (36)

  1. SD standard deviation. MRI magnetic resonance imaging. ER emergency room physician. GP general practitioner. Family family physician. Sport Med sport medicine physician