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Table 2 Mean scores, measures of distribution and factor loadings of each item of the PCPI-Staff

From: Norwegian translation, cultural adaption and testing of the Person-centred Practice Inventory – Staff (PCPI-S)

Construct Scores and Items

Mean (Sd)

Skewness Kurtosis

Loading (Standard Error)

Professionally Competent (Cronbach’s alpha)

  

0.320

 V1. I have the necessary skills to negotiate care options.

3.76

(0.75)

−.498

.520

0.308

(0.109)

 V2. When I provide care I pay attention to more than the immediate physical task.

4.21

(0.81)

−1.682

4.84

0.329

(0.090)

 V3. I actively seek opportunities to extend my professional competence.

4.15

(0.77)

−.832

1.01

0.457

(0.090)

Developed Interpersonal Skills (Cronbach’s alpha)

  

.727

 V4. I ensure I hear and acknowledge others perspectives.

4.33

(0.54)

−.102

.200

0.659

(0.044)

 V5. In my communication I demonstrate respect for others.

4.50

(0.56)

−.552

−.741

1.206

(0.275)

 V6. I use different communication techniques to find mutually agreed solutions.

4.06

(0.67)

−.142

−.513

0.563

(0.053)

 V7. I pay attention to how my non-verbal cues impact on my engagement with others.

4.10

(0.67)

−.342

0.85

0.588

(0.048)

Being Committed to the Job (Cronbach’s alpha)

  

0.668

 V8. I strive to deliver high quality care to people.

4.55

(0.63)

−1.76

5.22

0.429

(0.120)

 V9. I seek opportunities to get to know the person and their family in order to provide holistic care.

3.93

(0.77)

−.255

−.440

0.529

(0.071)

 V10. I go out of my way to spend time with people receiving care.

3.56

(0.93)

−.410

.023

0.356

(0.090)

 V11. I strive to deliver high quality care that is informed by evidence.

4.39

(0.67)

−1.205

2.789

0.578

(0.075)

 V12. I continuously look for opportunities to improve the care experiences.

4.22

(0.69)

−1.195

5.087

0.625

(0.074)

Knowing Self (Cronbach’s alpha)

  

0.678

 V13. I take time to explore why I react as I do in certain situations.

3.98

(0.69)

−.479

.523

0.681

(0.053)

 V14. I use reflection to check out if my actions are consistent with my ways of being.

3.97

(0.70)

−.298

−.043

0.764

(0.054)

 V15. I pay attention to how my life experiences influence my practice.

4.10

(0.66)

−.274

−.102

0.487

(0.062)

Clarity of Beliefs and Values (Cronbach’s alpha)

  

.638

 V16. I actively seek feedback from others about my practice.

3.41

(0.90)

−.233

−1.69

0.504

(0.085)

 V17. I challenge colleagues when their practice is inconsistent with our team’s shared values and beliefs.

3.37

(0.82)

−.064

−.176

0.678

(0.063)

 V18. I support colleagues to develop their practice to reflect the team’s shared values and beliefs.

3.83

(0.67)

−.185

.004

0.705

(0.063)

Skill-Mix(Cronbach’s alpha)

  

0.456

 V19. I recognise when there is a deficit in knowledge and skills in the team and its impact on care delivery.

4.04

(0.64)

−.307

.443

0.312

(0.076)

 V20. I am able to make the case when skill mix falls below acceptable levels.

3.87

(0.81)

−.341

−.109

0.334

(0.167)

 V21. I value the input from all team members and their contributions to care.

4.24

(0.70)

−.912

1.771

0.381

(0.150)

Shared Decision-making Systems (Cronbach’s alpha)

  

0.706

 V22. I actively participate in team meetings to inform my decision-making.

3.47

(0.88)

−.031

−.236

0.618

(0.067)

 V23. I participate in organisation-wide decision-making forums that impact on practice.

2.97

(1.05)

.097

−.561

0.649

(0.050)

 V24. I am able to access opportunities to actively participate in influencing decisions in my directorate/division.

3.37

(1.09)

−.313

−.660

0.771

(0.047)

 V25. My opinion is sought in clinical decision-making forums (e.g ward rounds, case conferences, discharge planning).

3.57

(0.88)

−.456

.097

0.453

(0.068)

Effective Staff Relationships (Cronbach’s alpha)

  

0.786

 V26. I work in a team that values my contribution to person-centred care.

3.94

(0.72)

−.866

2.395

0.592

(0.068)

 V27. I work in a team that encourages everyone’s contribution to person-centred care.

3.91

(0.75)

−.570

.681

0.723

(0.056)

 V28. My colleagues positively role model the development of effective relationships.

4.02

(0.68)

−.406

.388

0.713

(0.051)

Power Sharing (Cronbach’s alpha)

  

0.718

 V29. The contribution of colleagues is recognised and acknowledged.

3.79

(0.74)

−.468

.214

0.553

(0.061)

 V30. I actively contribute to the development of shared goals.

3.73

(0.76)

−.392

.291

0.532

(0.061)

 V31. The leader facilitates participation.

3.75

(0.81)

−.211

−.417

0.686

(0.042)

 V32. I am encouraged and supported to lead developments in practice.

3.2

(0.93)

.002

−.298

0.708

(0.042)

Potential for Innovation and Risk Taking (Cronbach’s alpha)

  

0.523

 V33. I am supported to do things differently to improve my practice.

3.25

(0.89)

−.019

−.062

0.735

(0.059)

 V34. I am able to balance the use of evidence with taking risks.

3.44

(0.87)

−.560

.565

0.314

(0.081)

 V35. I am committed to enhancing care by challenging practice.

3.78

(0.73)

−.324

.387

0.398

(0.072)

The Physical Environment (Cronbach’s alpha)

  

0.617

 V36. I pay attention to the impact of the physical environment on people’s dignity.

4.20

(0.62)

−.357

.408

0.481

(0.071)

 V37. I challenge others to consider how different elements of the physical environment impact on person-centredness (e.g. noise, light, heat etc).

3.36

(0.78)

−.078

−.017

0.672

(0.065)

 V38. I seek out creative ways of improving the physical environment.

3.49

(0.75)

−.141

−.024

0.642

(0.072)

Supportive Organisational Systems (Cronbach’s alpha)

  

0.777

 V39. In my team we take time to celebrate our achievements.

2.91

(0.93)

−.67

−.206

0.550

(0.062)

 V40. My organisation recognises and rewards success.

3.06

(0.91)

−.085

−.029

0.644

(0.058)

 V41. I am recognised for the contribution that I make to people having a good experience of care.

3.58

(0.86)

−.648

.780

0.719

(0.046)

 V42. I am supported to express concerns about an aspect of care.

3.65

(0.79)

−5.67

.405

0.531

(0.069)

 V43. I have the opportunity to discuss my practice and professional development on a regular basis.

3.60

(0.92)

−.459

−.264

0.619

(0.054)

Working with Patients Belief and Values (Cronbach’s alpha)

  

0.660

 V44. I integrate my knowledge of the person into care delivery.

3.96

(0.62)

−.267

.477

0.585

(0.059)

 V45. I work with the person within the context of their family and carers.

4.12

(0.61)

−.176

.046

0.560

(0.059)

 V46. I seek feedback on how people make sense of their care experience.

3.42

(0.96)

−.157

−.443

0.520

(0.062)

 V47. I encourage people to discuss what is important to them.

3.92

(0.73)

−.543

.785

0.678

(0.043)

Shared Decision-making (Cronbach’s alpha)

  

0.541

 V48. I include the family in care decisions where appropriate and/or in line with the person’s wishes.

4.05

(0.68)

−.677

1.708

0.633

(0.066)

 V49. I work with the person to set health goals for their future.

3.60

(0.84)

−.511

.642

0.688

(0.059)

 V50. I enable people receiving care to seek information about their care from other healthcare professionals.

3.48

(0.89)

−.632

1.01

0.333

(0.077)

Engagement (Cronbach’s alpha)

  

0.755

 V51. I try to understand the person’s perspective.

4.18

(0.59)

−1.13

9.241

0.738

(0.065)

 V52. I seek to resolve issues when my goals for the person differ from theirs perspectives.

3.93

(0.68)

− 1.03

4.72

0.668

(0.074)

 V53. I engage people in care processes where appropriate.

4.02

(0.71)

−1.31

5.57

0.689

(0.063)

Having Sympathetic Presence (Cronbach’s alpha)

  

0.776

 V54. I actively listen to people receiving care to identify unmet needs.

4.16

(0.65)

−1.11

5.80

0.847

(0.038)

 V55. I gather additional information to help me support people receiving care.

3.84

(0.74)

−.956

3.05

0.680

(0.054)

 V56. I ensure my full attention is focused on the person when I am with them.

4.22

(0.61)

−1.19

7.75

0.716

(0.082)

Providing holistic care (Cronbach’s alpha)

  

0833

 V57. I strive to gain a sense of the whole person.

3.86

(0.87)

−.867

1.64

0.692

(0.062)

 V58. I assess the needs of the person, taking account of all aspects of their lives.

3.65

(0.85)

−.435

.586

0.704

(0.046)

 V59. I deliver care that takes account of the whole person.

4.21

(0.71)

−1.186

4.45

0.863

(0.048)