Table 4 Reported benefits and barriers of text message reminder, visit from HSA and exclusive use of health card
Main findings | Text message reminder | Visit from HSA | Exclusive use of health card |
|---|---|---|---|
Benefits | * Extra assurance * Reminder is sent directly to caregiver | * Face-to-face interaction * Assistance and counseling | * Active use of health card and memory * Strengthens self-reliance * Establishment of nearby reminder- and support system |
Barriers | * Lack of phone * Prolonged delivery of text message via substitute phone owner * Network and electricity problems * Limited understanding of text message content due to low literacy | * HSA unreliability * Long distance between home of study participant and HSA * Reminder from the hospital goes via a HSA and is not transferred directly to the caregiver | * Challenges with remembering treatment dates * Limited understanding of health card content due to low literacy |