- aFuture Welfare Services projects (Grant no 2009–01729), funded by the research program on service and organizational innovations at Sweden’s innovation agency VINNOVA
- bSIDSSA: Sustainable Improvement and Development through Strategic and Systematic Approaches
- Case 1 refers to an R&D unit
- Case 2 refers to “Municipality A” which provides care for the elderly
- Case 3 refers to “Municipality B” which provides eldercare and care for adults and children with functional impairments
- The R&D unit and Municipality A and B are blinded entities within one of the 21 healthcare regions in Sweden