Fig. 2
From: Transferring skills in quality collaboratives focused on improving patient logistics
Change management skills considered Important, skills Available in project team and Increase in skills during QIC. 1 – AA: Transferring knowledge and skills to other colleagues at the outpatient clinic. 2 – PR: Transferring knowledge and skills to other colleagues involved in the process. 3 – AA: Implementing changes at the outpatient clinic. 4 – PR: Turning decisions into action for change. 5- AA: Establishing whether changes lead to actual improvement. 6 - PR: Establishing whether changes lead to actual improvement. 7 - AA: Motivating colleagues at the outpatient clinic. 8 - PR: Actively involving key persons and stakeholders in the change processes. 9 - PR: Translation of best practices of others