Skip to main content

Table 6 Perceived quality, workload and co-operation, mean scores split by setting and care provider

From: Do employees benefit from collaborations between out of hours general practitioners and emergency departments?

 

Item

Usual care

UCCs

Mean difference (95% CI)

n

mean ± SD

N

mean ± SD

Total

Quality

313

3.55 ± 0.42

226

3.54 ± 0.43

−0.013 (− 0.084 to 0.058)

Workload

329

2.83 ± ± 0.53

222

2.92 ± 0.62

0.084 (−0.013 to 0.181)

Co-operation

280

3.21 ± 0.52

216

3.38 ± 0.56

0.177 (0.080 to 0.273)

Out-of-hours GP services

Quality

206

3,57 ± 0,42

133

3,58 ± 0,42

0.012 (− 0.153 to 0.074)

Workload

206

2,77 ± 0,56

132

2,65 ± 0,53

−0.120 (− 0.239 to 0.003)

Co-operation

171

3,27 ± 0,55

123

3,39 ± 0,58

0.122 (−0.009 to 0.254)

ED

Quality

107

3,52 ± 0,38

93

3,48 ± 0,43

−0.040 (− 0.153 to 0.074)

Workload

123

2,94 ± 0,47

90

3,31 ± 0,52

0.367 (0.233 to 0.501)

Co-operation

109

3,11 ± 0,46

93

3,37 ± 0,52

0.264 (0.129 to 0.400)

  1. Scored 1–5, higher scores correspond with more perceived quality (1 = bad, 5 = excellent), higher workload (1 = workload not considered a burden, 5 = high burden) and more co-operation between GPs and EDs (1 = very dissatisfied, 5 = very satisfied)