Positive ratings by patients | ||
---|---|---|
n | % | |
Interpersonal and communication skills | ||
Listen carefully (n = 2060) | 2048 | 99.4% |
Time to discuss problems (n = 1937) | 1930 | 99.6% |
Answered questionsa (n = 1848) | 1840 | 99.6% |
Confidence and trust (n = 2087) | 2086 | 99.9% |
Respect and dignity (n = 2085) | 2083 | 99.9% |
Information | ||
Reason for taking warfarin (n = 2047) | 1608 | 75.6% |
Side-effects (n = 1119) | 706 | 63.1% |
Dose adjustment explaineda (n = 1780) | 1772 | 99.6% |
Use of the medicine (n = 1133) | 933 | 82.3% |
Referral to hospital - when & whya (n = 183) | 173 | 94.5% |