| Scaled survey ratings | Narrative comment sentiment | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
 | One star | Two stars | Three stars | Four stars | Five stars | p | Positive | Neutral | Negative | p |
Healthcare Associated Infections | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Central Line-Associated Bloodstream Infection (CLABSI) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 20.9% | 24.5% | 22.7% | 22.1% | 25.7% | ** | 23.1% | 12.3% | 25.5% | ** |
No different than the US national benchmark | 49.4% | 37.2% | 40.3% | 39.7% | 20.4% | Â | 42.3% | 39.5% | 26.7% | Â |
Worse than the US national benchmark | 0.6% | 0.0% | 1.1% | 0.0% | 0.0% | Â | 0.4% | 1.2% | 0.0% | Â |
Number of cases too small | 1.2% | 0.5% | 3.3% | 1.0% | 6.1% | Â | 2.0% | 1.2% | 4.1% | Â |
Not available | 27.9% | 37.8% | 32.6% | 37.2% | 47.8% | Â | 32.2% | 45.7% | 43.8% | Â |
Catheter-Associated Urinary Tract Infections (CAUTI) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 8.1% | 8.2% | 9.9% | 8.1% | 4.8% | ** | 9.1% | 7.4% | 5.8% | ** |
No different than the US national benchmark | 49.4% | 40.8% | 45.9% | 40.6% | 30.6% | Â | 44.9% | 35.8% | 35.4% | Â |
Worse than the US national benchmark | 15.7% | 16.3% | 12.2% | 14.7% | 11.8% | Â | 15.1% | 12.3% | 12.2% | Â |
Number of cases too small | 1.2% | 0.5% | 3.3% | 1.0% | 6.1% | Â | 2.0% | 1.2% | 4.1% | Â |
Not available | 25.6% | 34.2% | 28.7% | 35.5% | 46.7% | Â | 28.8% | 43.2% | 42.6% | Â |
MRSA blood Laboratory-identified Events (bloodstream infections) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 4.1% | 2.6% | 1.7% | 1.0% | 1.3% | ** | 2.9% | 1.3% | 1.2% | * |
No different than the US national benchmark | 53.5% | 50.3% | 48.6% | 52.5% | 41.0% | Â | 50.2% | 48.8% | 45.9% | Â |
Worse than the US national benchmark | 3.5% | 2.6% | 7.2% | 3.0% | 0.9% | Â | 4.7% | 1.3% | 1.7% | Â |
Number of cases too small | 1.7% | 0.0% | 3.3% | 1.0% | 5.2% | Â | 2.2% | 0.0% | 3.5% | Â |
Not available | 37.2% | 44.6% | 39.2% | 42.4% | 51.5% | Â | 40.0% | 48.8% | 47.7% | Â |
Clostridium difficile (C.diff.) Laboratory identified Events | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 19.8% | 16.4% | 17.7% | 13.2% | 14.4% | ** | 17.5% | 13.8% | 14.2% | ** |
No different than the US national benchmark | 42.4% | 48.2% | 56.9% | 54.3% | 42.4% | Â | 52.2% | 56.3% | 41.0% | Â |
Worse than the US national benchmark | 15.7% | 7.7% | 6.6% | 11.7% | 7.0% | Â | 10.2% | 6.3% | 9.3% | Â |
Number of cases too small | 1.7% | 0.0% | 3.3% | 1.0% | 5.2% | Â | 2.2% | 0.0% | 3.5% | Â |
Not available | 20.3% | 27.7% | 15.5% | 19.8% | 31.0% | Â | 18.0% | 23.8% | 32.0% | Â |
Readmissions Complications and Deaths | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Serious blood clots after surgery | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 6.4% | 7.7% | 6.1% | 3.5% | 5.2% | * | 6.9% | 3.8% | 4.1% | Â |
No different than the US national benchmark | 62.6% | 52.6% | 60.6% | 61.1% | 47.4% | Â | 58.3% | 55.0% | 53.3% | Â |
Worse than the US national benchmark | 7.6% | 10.7% | 8.9% | 8.6% | 8.7% | Â | 9.5% | 7.5% | 8.7% | Â |
Number of cases too small | 1.2% | 0.0% | 3.9% | 1.0% | 5.7% | Â | 2.0% | 1.3% | 3.8% | Â |
Not available | 22.2% | 29.1% | 20.6% | 25.8% | 33.0% | Â | 23.3% | 32.5% | 30.1% | Â |
Accidental cuts and tears from medical treatment | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 4.1% | 3.1% | 2.8% | 4.5% | 3.9% | * | 3.3% | 2.5% | 4.7% | Â |
No different than the US national benchmark | 65.1% | 60.5% | 66.7% | 62.6% | 48.7% | Â | 63.9% | 58.8% | 53.8% | Â |
Worse than the US national benchmark | 7.6% | 7.2% | 6.7% | 6.1% | 7.8% | Â | 7.3% | 6.3% | 7.0% | Â |
Number of cases too small | 1.2% | 0.0% | 3.9% | 1.0% | 5.2% | Â | 2.2% | 0.0% | 3.5% | Â |
Not available | 22.1% | 29.2% | 20.0% | 25.8% | 34.3% | Â | 23.3% | 32.5% | 31.1% | Â |
Collapsed lung due to medical treatment | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 0.6% | 1.0% | 0.6% | 0.5% | 0.4% | * | 0.9% | 1.3% | 0.3% | Â |
No different than the US national benchmark | 74.3% | 66.3% | 75.0% | 71.6% | 59.1% | Â | 71.8% | 65.0% | 64.2% | Â |
Worse than the US national benchmark | 1.8% | 3.6% | 1.1% | 1.0% | 2.2% | Â | 2.0% | 1.3% | 1.7% | Â |
Number of cases too small | 1.2% | 0.0% | 3.9% | 1.0% | 5.2% | Â | 2.2% | 0.0% | 3.5% | Â |
Not available | 22.2% | 29.1% | 19.4% | 25.9% | 33.0% | Â | 23.1% | 32.5% | 30.2% | Â |
Serious complications (PSI-90-SAFETY) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 3.5% | 2.6% | 3.3% | 5.1% | 3.0% | * | 3.3% | 1.3% | 4.1% | Â |
No different than the US national benchmark | 66.3% | 60.2% | 68.0% | 61.6% | 50.4% | Â | 64.5% | 58.8% | 54.9% | Â |
Worse than the US national benchmark | 7.0% | 8.2% | 5.5% | 6.6% | 7.0% | Â | 7.1% | 7.5% | 6.4% | Â |
Number of cases too small | 1.2% | 0.0% | 3.3% | 1.0% | 5.2% | Â | 1.8% | 0.0% | 3.5% | Â |
Not available | 22.1% | 29.1% | 19.9% | 25.8% | 34.3% | Â | 23.3% | 32.5% | 31.1% | Â |
Rate of readmission after discharge from hospital (hospital-wide) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Better than the US national benchmark | 10.4% | 9.2% | 14.9% | 10.6% | 15.7% | * | 11.7% | 8.8% | 14.0% | Â |
No different than the US national benchmark | 72.3% | 70.4% | 68.5% | 71.7% | 70.7% | Â | 70.9% | 73.8% | 69.8% | Â |
Worse than the US national benchmark | 15.0% | 14.3% | 9.9% | 16.2% | 8.3% | Â | 12.8% | 11.3% | 12.8% | Â |
Number of cases too small | 0.0% | 5.6% | 3.3% | 0.0% | 2.2% | Â | 2.4% | 5.0% | 1.5% | Â |
Not available | 2.3% | 0.5% | 3.3% | 1.5% | 3.1% | Â | 2.4% | 1.3% | 2.0% | Â |