Fig. 1From: Patients’ perceptions of interactions with hospital staff are associated with hospital readmissions: a national survey of 4535 hospitalsDecrease in readmission rate due to 10 percentage points increase in staff responsiveness. AMI: acute myocardial infarction, COPD: chronic obstructive pulmonary disease, HF: heart failure, HK: hip/knee surgery, PN: peneumonia, STK: strokeBack to article page