Themes | Examples |
---|---|
Everyday management of: | |
Health | • Struggles to accept limitations and does too much. • Views old age as cause of or reason for health problems. |
Treatment | • Has side-effects of medication or treatment. • Limits use of medication or treatment. |
Primary care: | |
Access | • Finds it difficult to get an appointment, esp. with preferred provider. • Restricts primary care attendance. |
Coordination | • Received contradictory or conflicting information or advice. • Unable to obtain prescribed medication from pharmacy. |
Breakdowns in: | |
Communication | • Did not receive results or feedback. • Is unforthcoming about health problems. |
Relationships | • Sees healthcare staff as unhelpful, rude, or disrespectful. • Feels they are not always believed. |