Table 1 Performance outcomes studied in the patient navigation literature at large - all conditions

Adherence and Compliance to Clinical Practice Guidelines

Increased adherence to screening guidelines

[48, 49]

Increased completion of screening (e.g., at first visit or follow-up)

[16, 50,51,52,53]

Improved adherence to follow-up care

[15, 54, 55]

Increased compliance with medication regimens

[29]

Improved tracking of disease stage at diagnosis

[56]

Healthcare Utilization

Increased counseling participation

[14]

Increased enrollment in pharmacy assistance programs

[29]

Decreased no-show rate or “broken” appointments)

[51]

Efficiency

Improved timeliness (e.g., between referral and visit, to diagnostic resolution)

[14,15,16, 34, 55, 57, 58]

Patient Outcomes

Decreased scores on mental health screening instruments (anxiety, depression)

[57, 59]

Increased patient satisfaction

[57]

Increased desire for medical information

[59]

Increased emotional and social quality of life

[59]

Increased self-efficacy to cope with disease

[59]

Improved physician-patient relationship

[59]

Increased healthy birth outcomes in gestational diabetes cases

[29]

Increased survival/decreased mortality

[56]

Decreased A1C

[29, 60]