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Table 5 Summary of progress with developing national performance indicators in Lebanon and Jordan

From: A review of national policies and strategies to improve quality of health care and patient safety: a case study from Lebanon and Jordan

Country

Progress with developing national performance indicators

Lebanon

- Attempts have been made to develop a national set of standardized hospital indicators for performance benchmarking and reporting: [59]

 - A set of 21 indicators were pilot-tested and validated in key selected hospitals.

 - Initiative is currently pending due to political interferences

 - Initiative can feed into MOPH’s plan to revamp and update the hospital accreditation standards to include key performance indicators and patient safety goals.

- At the PHC level, plans are underway to establish a standardized set of national indicators that all PHC centers should report to the MOPH

Jordan

- The Health Care Accreditation Council (HCAC) launched the National Quality and Safety Goals (NQSGs) initiative in February 2009 to develop annual goals related to high-risk areas associated with patient safety: [60]

 - Healthcare facilities voluntarily commit to the NQSGs.

 - Facilities that meet the NQSGs within a year receive certificates from the program’s patron.